How to avoid/solve 20% of your Webi incidents !

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This is a structured introduction and collection of hints, basic product information, best practices and links in the area of Web Intelligence. The goal is to provide end users a basic knowledge package to avoid or solve issues during the day to day business.

Webi Reports	Fonts	Rights and Authentication
Working with Webi Reports, this section provides you with information on report related topics from e.g. data refresh to report topics or other troubleshooting tips.	During the work with Web Intelligence reports you can face different Font related issues	This section is about authentication types and its different test methods
Performance	Local /Region Settings	Browser Compatibility Mode
Performance is an always present need. This section helps you on APS sizing and BI landscape report creation/analysis	In Web Intelligence, the preferred viewing locale, document locale, and product locale affect the layout of documents and of the application interface.	If you have issues regarding visualization of the report, you might want to consider using the compatibility view.
Servers	Where to find BI Docs	Bex queries via BICS connection
The Servers management area of the CMC is your primary tool for server management tasks. It provides a list of all of the servers in your deployment. For most management and configuration tasks, you need to select a server in the list and choose a command from the Manage or Action menu.	If you need detailed information about Web Intelligence and BI, you can access the following documentations for different Support Packages:  e.g: User Guide, What’s New Guide, Known Issues, Installation Guide.	SAP has introduced a new concept to connect BW, BI Consumer Services aka BICS with the release of BO 4.0. No universe needed for this type of connection to be consumed with.
Webi Rich Client	WIS 30270 error	RCT
This section covers 2-Tier, 3-Tier and Standalone mode testing with Web Intelligence Rich Client tool.	WIS 30270 is such a generic error message in Web Intelligence's world. This error could be caused by several root causes that require different approaches for a fast and efficient solution.	This section covers Freehand SQL and Report conversion

Product Availability Matrix	Different Browsers
A supported platforms guide or Product Availability Matrix is an essential document containing a list of 3rd party hardware and software which is compatible with SAP products.	If you face unwanted behavior when using Web Intelligence via the BI Launch Pad, try the workflow with a different version or type of browser (e.g. IE 8,9,10.., Chrome, Mozilla)