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Earlier this year, the “Scene Text” service was made available in AI Business Services and was part of the Q2 AI in Business Technology Platform (BTP) release highlights. Finally got some time to explore how the service works. The blog post below serves as a quick guide to those wishing to set this up on their BTP sub account. The developer guide for this service is not out yet, so there are a few parts that took me some trial and error to figure out. So if you are out exploring today, I hope this saves you that time. The material I found handy is referenced at the very bottom of the post.


SAP AI Business Services provides pre-trained machine learning models tailored for business scenarios. The Document Information Extraction service, or DOX as it is typically referred to, uses machine learning for document processing for a wide range of document types. The SAP AI Business Services have had Large Language Models (LLMs) under the hood for many years, long before the term was all the rage it is now. Last month we announced the DOX Premium Edition, which includes the latest in Generative AI to jump past the need for annotations and even training.

What’s (not so) New

In Q2 this year, we included the functionality to extract text not just from documents like PDFs, but also images. The set up for this is similar to other DOX models, as in tutorial here. The key difference being, that depending on whether the text you wish to extract is in an image or not, you can choose between two types of OCR engines - “Document” or “Scene Text”.

Business Use Cases

A few use cases & corresponding sample images where I found the Scene Text service works quite well are below.

i) Extracting Container Seal IDs on freight containers


ii) Extracting number plates from vehicles (detailed blog from a previous use case where a custom model was set up to work in collaboration with SAP Yard Logistics)


iii) Extracting digital meter readings for Utilities (detailed blog from a previous use case where a custom model was set up to work in collaboration with SAP S/4 HANA Utilities)


How to Set Up 

Note: Steps 3 onwards can be done via API calls as well. This blog uses the GUI where possible.

1) In your BTP Sub Account - set up an instance & application

The tutorial here will guide you with setting up an instance & an application. Once done successfully, you should see an application something like below.

DOX Application / Subscription

You should also see an instance, something like below.

DOX Instance

Note: I found this a little confusing when I first started out, although to the initiated it may seem obvious. When you set up the Entitlements for Document Information Extraction, you will find the following service plans. You can set up Scene text only with the blocks_of_100 instance. For this blog post, I set up the application as well as I use the DOX UI application, but you can do without it if you prefer doing this entirely with API calls.

# Name Type Description
1 default Instance Service plan intended for personal exploration
2 blocks_of_100 Instance Service plan intended for productive usage
3 default (Application) Application Service plan intended for GUI based usage


2) In your BTP Sub Account - Set up user roles 

You will need the role "Document_Information_Extraction_UI_Templates_Admin" to be assigned to your user. This is a role required to manage the template and schema lifecycle, which you need in order to use the Scene Text feature. As you can tell, I have some other DOX roles assigned to myself as well.

Role Assignments for DOX

3) In the DOX UI - Set up a Schema

Launch your DOX UI application. If you have the role assignments as described above, you will be able to see the Schema Configuration and Change Instance under Settings (see bottom left of page).

Select Schema Configuration


Click on Change Instance to ensure the correct instance is selected.

Select instance

Click on Schema Configuration to create a new schema for Scene Text. Click on the Create button.

Create Schema 

Enter details for the Schema as shown.

Enter Schema Details

Click on the newly created schema and click Activate. The status will change shortly from Passive to Active. This schema is now ready for use.

Activate Schema

4) In the DOX UI - Set up a Template

In the navigation bar, select Template and click on the "+" sign to the far right.

Create Template

Enter details for your template, linking the schema you created in the previous step.

Enter template details

Click activate to start using the template.

Activate template


5) In the DOX UI - Add the image

We can now start adding the images that we intend to extract the image from. I tried out several different kinds images and got decent responses. Click on Documents and on the "+" sign on far right to upload an image.

Add document

Select the document type & schema for Scene Text. Click on the "+" sign to upload an image.

Select image

Review your image & confirm upload.

Confirm image

The document will become ready shortly after and is now ready for external API's to view extracted content.

Image ready (see use cases section for a closer view of picture)

6) In any API platform - Check the extracted response

I use Postman here. On our tutorials, we typically have steps using Swagger, so try that one out if you prefer Swagger.

Create a new Get request. Set up the URL as below:
<URL from BTP service key> + '/document-information-extraction/v1/document/jobs/' + <job ID per the DOX UI Application> + '/pages/text'

You will find the job ID in the URL of your document in the DOX ui application. This is the alphanumeric code that appears to the end of the URL and that I've highlighted in blue below.

Set up the Authorisation as below:

Set up Authorisation

There is no body to this call, so you can leave it as none. Hit send and you will see the extracted characters along with the bounding box coordinates. The highlighted text here shows the Container Seal ID extracted correctly.

Call response


I found the service quite easy to set up & start using. There are quite a few good blogs (like the one here) that explain how Rest API calls can be made from SAP Build Apps, our low code / no code mobile app development platform. You could run the calls in step 6 from SAP Build Apps and have a mobile app version of your business use case.



Blog: DOX behind the scenes

Blog: Scene Text for DOX

Blog: What’s new - AI in BTP Q2

Help Doc: DOX Set up with Schema

Tutorial: Extract fields from documents

Service plans available for DOX

Subscribing to DOX UI