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Product and Topic Expert
Product and Topic Expert

This blog provides an overview of the available resources to get started (or keep going) with the latest SAP BusinessObjects Business Intelligence 4.3 release.

Product information, documentation, product support, downloads, licenses, community blogs and Q&A, training, certification, books, and more, conveniently brought together for your bookmark collection. Follow the blog post to be notified about updates.

Any good? Post a comment, share on social media, and/or give a like. Thanks!


Update Jul 2: added links to SAP BusinessObjects BI Platform 4.3 (YouTube) and SAP BusinessObjects BI 4.3 : What’s New (blog).

Let There Be Light

With the release of the SAP BusinessObjects Business Intelligence suite 4.3 earlier this month, la grande dame of business intelligence stepped back into the lime lights. We find SAP Business Intelligence Portfolio listed, for example, on the latest Data Value Formula diagram as on-premises offering that complements SAP Analytics Cloud.

For a product whose heritage goes back to 1984 and a Canadian shipping company who needed some Quik Reports 1 this is great news indeed for the many fans and aficionados.

Previously, we already posted two articles about how the BusinessObjects Business Intelligence suite fits into the overall SAP Analytics portfolio with SAP NetWeaver BI, SAP Predictive Analytics, SAP Lumira, and SAP Analytics Cloud.

We won't go into detail either into the fiorified (yes, that is a word Spelling Checker) BI Launch Pad and other enhancements to Webi or the IDT. You can find these listed in the What's New Guide for SAP BusinessObjects Business Intelligence Suite 4.3, complemented by several excellent articles here on the Community.

For the nostalgics, here is the Let there be light video from 2007, anticipating the Intelligent Enterprise.

For the genealogists, here is the family tree

  • SAP BusinessObjects Business Intelligence platform 4.3 (2020-2027)

  • SAP BusinessObjects Business Intelligence platform 4.2 (2015-2022)

  • SAP BusinessObjects Business Intelligence platform 4.1 (2013-2018)

  • SAP BusinessObjects Business Intelligence platform 4.0 (2010-2017)

  • BusinessObjects Enterprise XI 3.0 (2008-2015) - version 12

  • BusinessObjects Enterprise XI R2 (2005-2010) - version 11.5

  • BusinessObjects Enterprise XI (2005) - version 11

  • BusinessObjects Enterprise 6 (2003) | Crystal Enterprise 10

  • Crystal Decisions versions 1-9 (1992-2002)

XI was marketed as eXtreme Insight.

1 - see Chapter 1 of Crystal Reports XI: The Complete Reference, Chapter 1, Amazon Look Inside

Video Tutorials

For the video tutorials, see the dedicated playlist on the SAP Analytics channel.


Product Information

For the business side of things visit the product page on Here we find the key benefits, capabilities, pricing, packaging, etc.

SAP Help Portal

For the documentation visit the SAP Help Portal. Here we find the What's New Guide, guides about installation and update, administration guides, user guides, and the different reference guides.

Related products have their own home on the portal:

A good place to start is the What's New guide

SAP ONE Support Launchpad

The one-stop shop location for product information, knowledge base articles, incidents, licenses, and downloads is the SAP ONE Support Launchpad. To access this resource you need an SAP S-user account (Your New S-User ID – Your Key to the SAP Ecosystem).

Product Pages

If you only want to bookmark a single resource from this blog, make it the product page on the SAP ONE Support. This page is continuously kept up to date with relevant support information.

Notes and Knowledge Base Articles (KBA)

For notes and articles, search the knowledge base for component BI-BIP

Guided Answers

As the number of articles and notes can be overwhelming, there is a Guided Answer to help you find your way


Software Downloads

For information about downloading SAP BusinessObjects software, read the notes

Search for SAP

License Keys

You can use the License Key application on the launch pad to generate your license key. There is also a emergency license keys (temporary) available for download from the public side of the portal

Product Availability Matrix (PAM)

Not part of the SAP ONE Support Launchpad but still an important source of information is the Product Availability Matrix. Here we find the official release dates (RTC, GA, EMM), supported operating systems, browsers, etc.

SAP Community 

As you are reading this blog on the community you are probably already quite aware of this fact but for those who arrived on this blog through search, the SAP Community is a great place to stay up to date about SAP products, read the latest blog posts and ask (or answer) questions.

The dedicated topic page for the BusinessObjects BI suite no longer exists but it is easy enough to create your own feed by selecting a tag to follow (and configure how you want to be notified in your profile). Works for both blogs and answers.

The topic area for SAP Crystal Repots is still available and there is a generic one for SAP Analytics:

SAP Training and Certification

There are a large number of courses about BusinessObjects business intelligence and the best way to get a clear picture of what's available (and the sequence to take) is through a Learning Journey.

Currently, the training and certifications still reference the previous 4.2 platform

SAP Press Books

There are several titles about the SAP BusinessObjects Business Intelligence platform, the most recent about Set Analysis with SAP BusinessObjects BI by pierpaolo.vezzosi from 2019.

Cover of Set Analysis with SAP BusinessObjects BI

Other titles published by SAP Press are about universe design, system administration, web intelligence, and predictive analytics were published a little longer ago.

For the collection, go to

Sharing Knowledge and Connect

Enjoyed the blog? Post a comment, share on social media, and/or give a like. Thanks!

If you would like to receive updates, connect with me on


Denys van Kempen