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Product and Topic Expert
Product and Topic Expert

OCC Dashboard


Operation Control Center Dashboard of SAP Focused Insights provides a direct access to key metrics stored inside SAP Solution Manager. It’s primarily intended for IT and business experts who need to build quickly detailed views for in depth analysis.

OCC Dashboard is flexible and easy to use, it offers a single web interface to administrate, configure and display your dashboard instances. Dashboard instances and gadgets can be published as a web URL.

Several data providers help to access data sources on different time periods and different resolutions. You can filter and merge various metrics on the same chart while the look and feel can easily be changed with few clicks.

In the following we’ll describe step by step how to create a dashboard instance and configure a gadget to monitor the average response time of an Abap system.

  • Logon to the OCC dashboard

  • Create a new dashboard “Demo Focused Insights” with 1 row and 2 columns in folder “Demo”

  • Apply your changes and save

  • Edit the first gadget

  • Enter gadget’s title: “ERP dialog response time”

  • Select data provider “/STDF/DP_SYSMON”

  • Select a system identifier (SID)

  • Select metric name “DIALOG_RESPONSE_TIME”

  • Select method “AVG”

  • Press button “Add query”

  • Enter legend “Avg. RT” for the query

  • Apply the changes, save and check the chart

  • Edit again the dashboard and the first gadget

  • Select data provider “/STDF/DP_SYSMON”

  • Select system identifier (SID)

  • Select metric name “DIALOG_RESPONSE_TIME”

  • Select method: “AVG”

  • Select tab “Metric Type/Hour/Weekday”

  • Select business hours: 08, 09, 10 …., 17, 18

  • Press button “Add query”

  • Enter legend for the query (BH stands for Business Hours) “Avg. RT (BH)”

  • Select top tab “More Settings”

  • Select time range “Last 12 Days”

  • Enter resolution “Day”

  • Apply time range

  • Enter Y unit: “Milliseconds”

  • Apply changes

  • Save and check the chart.

You can now compare on the same chart, for the last 12 days, the daily average response time of the system and the average response time of the system during the business hours.


Part 2 of this blog is available here: Focused Insights: How to build an OCC Dashboard (Part 2)


Focused Insights (

Focused solutions for SAP Solution Manager, is the extension concept for SAP Solution Manager, with the idea of helping our customers meet their particular innovation needs on an individual basis, without the need for homegrown software or partner solutions.


The goal of Focused Insights is to build and distribute powerful customer-specific dashboards in minutes using state-of-the-art user experience.

The content delivered with Focused Insights has been designed to deliver, in real time, the most relevant and valuable information to the right people. While it provides full transparency of information stored inside SAP Solution Manager, it also takes into account the best practices and experience gained during numerous custom projects, offering a set of prepackaged dashboards tailored to your needs.

SAP Focused Insights offers specialized dashboards for experts as well as management or non-technical users. Whether they address the CIO or an expert, dashboards remain consistent among each other since they rely on the same data sources mixed up and presented in different granularities or aggregation levels

Focused Insights comes with a rich content. It fully exploits the huge amount of data stored inside SAP Solution Manager. Metrics produced by the activation of a scenario, whether it is IT or business related, become immediately available to the prepackaged dashboards. Raw metrics can be grouped or combined to produce advanced metrics and high level KPIs.