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SAP's multi-cloud foundation for SAP Business Technology Platform (SAP BTP) has been the default development environment for new customers since 2020. It provides a choice of infrastructures, runtimes, and environments for SAP BTP services such as the Cloud Foundry environment, the Kyma environment, and the ABAP environment, available on all leading cloud infrastructure providers today. Due to these advantages, over 20,000 customers and partners have modernized to the cloud at their own pace and according to their own needs.


With this momentum, we are announcing today that the legacy Neo environment will sunset on December 31, 2028, subject to terms of customer or partner contracts.


Built on a proprietary technology stack and offered since 2012, the Neo environment is the oldest of the application environments offered by SAP BTP. Customers and partners have consistently told us that given the advances in cloud-native technologies and in particular rapid adoption of open source, the Neo environment no longer provides the best technological path forward for them in cloud or hybrid transformation journeys. We will continue to add security, availability, and compliance standards to protect customers' investments on the Neo environment. New features and innovations will only be added to the multi-cloud foundation for SAP BTP, which will continue to follow our 4+1 data center strategy. This includes core offerings like SAP Integration Suite, SAP Build, and SAP Datasphere.

What are the next steps for the existing customers?

Existing customer investments in the Neo environment and related services can remain in place until the sunset of the services on December 31, 2028. SAP intends to work with customers to help minimize the impact and will assist in their migration off the Neo environment. We will provide support for migrations including best practice documentation for migration projects and execution, and guidance to help lower migration costs.

Where can I learn more?

Please familiarize yourself with the multi-cloud environment for SAP BTP on the SAP Help Portal. You can find more information in the Neo sunset FAQ. If you have additional questions, please contact our migration experts.