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Metric and Pricing Change for SAP Intelligent Robotic Process Automation


SAP introduces a new metric and pricing for SAP Intelligent Robotic Process Automation effective January 25, 2021. SAP will change the metric from Transactions to Concurrent Sessions:

Concurrent Sessions (CS) are the aggregated number of sessions accessing the cloud service at any one time. ​

A session refers to the time between logon and logoff or time out where a unique user, application, bot, or platform accesses the cloud service either directly, or indirectly via a custom application.​

As an existing customer you can use SAP Intelligent RPA with your subscription or as part of your Cloud Platform Enterprise Agreement (CPEA) contract without any changes. If you are an existing CPEA customer, you can see an additional tile under Subscriptions in the Cloud Cockpit:


The old tile is slightly adopted in the description to make sure that this subscription is working with the Transaction metric. New customers see both tiles and can decide which metric they want to use. Ad a certain point of time SAP will remove the Transaction metric from CPEA for new customers.

For more details on the available service plans visit the SAP Discovery Center.

For more information on SAP Intelligent RPA