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Product and Topic Expert
Product and Topic Expert

Are you thinking about how you want to share your ideas and feedback on the SAP Document Management service help documentation? Now, we have brought this opportunity and are open to everyone.

With the Open Documentation Initiative, you can collaborate with our documentation team for improvising the help content and sharing feedback. Your contributions and feedback will help us to improve the platform and make it easier for users to navigate and understand.

What is Open Documentation Initiative?

The Open Documentation Initiative is an initiative aimed at promoting the creation, sharing, and collaboration of open documentation resources. It focuses on making documentation more accessible, transparent, and inclusive.

The Open Documentation Initiative encourages the use of open licensing for documentation, allowing you to provide feedback on the documentation and modify it wherever necessary. This helps foster collaboration and knowledge sharing among individuals and organizations. It can be seen as part of the broader open knowledge movement, which seeks to make knowledge and information available to all. By promoting open documentation practices, the initiative aims to improve the accessibility, quality, and usability of documentation resources.

1. Before you begin contributing, what information should you be aware of?

  1. You need to have a GitHub account (it’s free and easy to set up). 

  2. Familiarize yourself with the Contribution Guidelines process (If you have questions or doubts, you can directly raise an issue within the guidelines). 

2. How do you get started?

If you wish to collaborate with us, there are two steps you need to follow.

  1. Please provide your feedback on the relevant topics in the SAP Document Management service help guide.

  2. Please submit a pull request through the GitHub portal to update the current content.

3. If you wish to propose changes to the existing content please follow these steps:

  1. Open the help guide that you want to provide feedback for on the SAP Help Portal.

  2. Choose the Edit button.

  3. You will be redirected to the GitHub page. Use the pencil icon to edit the markdown file.

    Note: If this is your first contribution, you first have to create a fork for the repository to propose your changes. Remember to compare your changes across forks before proposing the change. 

  4. You can see a markdown view of the content that you would like to propose changes. Make changes to the content directly in the markdown file itself.

    Pencil Icon to Edit

  5. Once you're done with your changes, click on the Commit Changes button.

    Commit Changes

  6. To propose changes, input your commit message and proposal description in the provided dialog box. Once completed, select the Propose Changes button.

    Propose Changes


After we receive your proposal, our team will carefully review it and provide feedback once we have accepted it.

5. If you wish to provide feedback for the particular content please follow these steps:

  1. Open the help guide that you want to provide feedback for on the SAP Help Portal.

  2. Choose the Feedback button.

  3. Enter your feedback and choose to Submit new issue.


Once we have received your feedback, our team will thoroughly review it and inform you of any updates.



As a token of appreciation, your contribution will be recognized by sharing the badge directly on your SAP community profile.

If you have found this information to be useful, kindly leave your feedback in the comments section. We are always available to provide any further assistance you may require.

We're looking forward to hearing from you!