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Product and Topic Expert
Product and Topic Expert

What do you think of when you hear the word “automation?” Many imagine state-of-the-art factories where robots handle every step of production. Automation today is much more than these production lines. Instead of physical robots doing the work, there are bots, AI, and automated workflows helping bring automation to every line of business.

Now, automation is for everyone and every industry. By automating time-consuming, and mundane tasks, employees gain the freedom to pursue more impactful and engaging tasks. Thanks to the rise of low-code/no-code tools, automation can be deployed by non-developers through intuitive interfaces.

Join the webinar: See how lines of different lines of business use hyperautomation

SAP helps make this possible through the SAP Process Automation solution. By combining workflow management and robotic process automation into one solution, SAP Process Automation is a simpler and faster way for you to enhance business efficiency. Automation is also the area of expertise for EY, a long-term SAP partner committed to helping organizations leverage the benefits of automation.

To help share the real-life use hyperautomation use cases, I have the pleasure of hosting a panel discussion with SAP and EY. We’ll be diving into exactly how different lines of business and transforming their organizations. Join us on Aug. X.  Until then, here’s a look at what some of the lines of business we'll be talking about.

The Surprising Ways Lines of Business Use Hyperautomation


When it comes to automation, finance is an excellent place to start. The reason? It’s because of the strict legal requirements, where compliance is absolutely necessary. Automation can eliminate human error and create transparent and compliant records.


Every organization is on board when it comes to digital transformation. The challenge lies in making that transformation happen. Moving from legacy systems can be time consuming and rife with potential errors. But automation can not only help post migration, it can be used during your migration to new software.

Governance, Risk Management, and Compliance

Organizations need a full and transparent understanding of any risks. Automation helps provide exactly that. EY discusses how they use automation solutions with their clients to automate this process and provide dashboards allowing organizations to monitor activity, see trends, and identify potential risk areas.


There’s no shortage in the number of ways HR departments benefit from automation. For example, onboarding typically requires multiple systems and a lot of manual work – especially for international organizations. Automation helps streamline these processes and improve the employee experience.

But what I found particularly interesting is the considerations around travel compliance. Employees who regularly travel for business can be automatically notified of any tax issues they need to be consider when working abroad.

Customer Experience

Many organizations successfully use automations such as chatbots to help improve the customer experience. However, automation can do so much more – such as helping overwhelmed sales and support teams to improve customer service. It can also improve the customer onboarding experience, making it easier to scale.

About the Webinar

Join me on Aug. 17 at 11 am Eastern for an engaging conversation about how automation can support the lines of business I've mentioned above in our webinar 5 Lines of Business Embracing Automation in Surprising Ways.

I’ll be joined by:

  • Pete Chapman, Enterprise Architect, APAC Technology at EY

  • Dwayne DeSylvia, Process Automation and Low-code/No-code Specialist at SAP

There will also be an opportunity to ask questions throughout. I hope to see you there!