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Product and Topic Expert
Product and Topic Expert
Business Intelligence & Analytics support effective decision making – this much we know. But to benefit from the possible improvements such as increased profitability, reduced cost, faster decision making, critical performance improvements and better business planning – it’s important to get it right.

The recently relaunched and overhauled SAP Enterprise Support Value Map for Analytics provides empowerment and support on the SAP portfolio of SAP Analytics products, tools and best practices to enable you to get it right and to achieve measurable business outcomes.



The Value Map for Analytics helps you to quickly identify the relevant SAP Enterprise Support services, tools, and expertise for your objective relating to your SAP Analytics product such as discovery, implementation/upgrade, optimization or the setup of monitoring and alerting. Whether you are interested in discovering SAP Best Practices for BI Platform or setting up a BI4 Monitoring solution, we can help you to build a road-map to support your whole project with documentation created from customer feedback and with forums to discuss your opinions, challenges or to post your questions to SAP experts and to interact with other customers.

SAP Analytics experts are available via SAP Jam to support you through your project.


Let’s take for example NTUC Fairprice who wanted to find the right tools to address their business requirements, Zhang Yan, Deputy Director stated the following

To find the best analytics tools to address our business requirements, we participated in a value-map pilot program for analytics to accelerate our decision-making process, develop our skills, and receive targeted services. SAP Jam provided us with the right level of information and allowed us to communicate with SAP through discussion threads. As a result, we have a better understanding of these solutions, namely SAP Lumira, and SAP BusinessObjects Design Studio. Our research effort and time was reduced by at least 50%."

Discover best practices, reduce effort and improve results.


Now is a great time to start...

We will hold an introductory live info-session on Tuesday 01st November and again on Thursday 03rd November to give you more details:

  • Get an overview of the value map structure and content.

  • Learn how to utilize the content, set objectives, and engage with a Focus Advisor.

  • Collaboration features of the Analytics Solutions JAM page

To join the info-session (approx. 1 hour) please register here:



For full details/Value Map registration, visit the SAP Enterprise Support Value Maps landing page

Value Maps are accessible to Enterprise Support and PSLE customers. Check out the  program entitlement

Still have questions? Please contact us: