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Today, we are excited to announce the general availability of SAP Process Automation.

A simpler and faster way to enhance business efficiency and agility with confidence

Previewed at SAP TechEd 2021, SAP Process Automation combines the capabilities of SAP Workflow Management and SAP Intelligent Robotic Process Automation in an easy-to-use, no-code AI-powered experience. The new solution enables organizations of all sizes to:

  • Simplify automation with visual drag-and-drop tools and industry specific content

  • Automate faster with business context in a unified AI-powered workflow management and robotic process automation solution

  • Manage processes and automations with confidence on a trusted, enterprise grade, multi-cloud platform

The need for process automation continues to grow. According to Maureen Fleming, Program Vice President, Intelligent Process Automation Market Research and Advisory Service at IDC, “Gaining value by focusing on process automation continues to be a key driver for businesses that need to drive down their operating costs or speed up cycle times. Organizations are thinking about upskilling business users to become more proficient in using process automation tools for both their own and their team’s productivity efforts, enabled by a next generation of intelligent process automation solutions combining low-code task and workflow automation with AI decision support, intelligent document processing and process mining.”

Customers like Stadtwerke Gelsenkirchen are already realizing benefits from SAP Process Automation.

“SAP Process Automation will support many SAP customers in digitalizing their paper-based processes and optimizing transparency and cycle time. Integrating it with other SAP solutions offers the possibility for employees to get rid of repetitive tasks so that they can focus on higher value topics.”

  • Stefan Schmidtke, SAP Application Manager, Stadtwerke Gelsenkirchen


Build with simplicity

SAP Process Automation simplifies process automation with visual drag-and-drop tools and pre-built industry-specific content. Business users can now build workflows as well as automate tasks and decisions with ease and, if needed, collaborate with development teams to meet all their automation needs.

To jumpstart projects, users can select from a fast-growing library of more than 340 pre-built process flows, forms, business rules, dashboards, and bot automations across applications and industries. For example, SAP S/4HANA® content is available for more than 100 automation scenarios in finance, manufacturing, sales, services, sourcing and procurement, and supply chain. SAP SuccessFactors and SAP Ariba SDKs provide predefined activities to easily automate key tasks in these applications, augmented by SDKs for popular office productivity tools for desktop automation. All this content is available in directly in SAP Process Automation.

Build using intuitive drag-and-drop capabilities

Automate faster

SAP Process Automation enables organizations to automate faster by giving users easy access to workflow management, task and decision automation capabilities in a single tool. Built-in AI-capabilities enable users to make their processes more intelligent by leveraging machine learning for decision assistance, intelligent document processing, and more. The solution provides native integration with SAP applications and connectivity to non-SAP applications to enable automation of complex workflows spanning multiple applications and lines of business.

Get started faster with predefined automation content

Operate confidently

With SAP Process Automation, organizations can manage their processes and automations confidently on the cloud of choice while interoperating with their existing infrastructure. IT departments can empower business users to build process workflows, automations and decision models while safeguarding operations with centralized governance, testing, and monitoring capabilities. To ensure compliance and automate processes in a scalable and reliable fashion, the service is designed to meet stringent enterprise-class SLAs, compliance, and privacy regulations.

Manage all processes and automations in one place

How to get started with SAP Process Automation

SAP Process Automation will soon be available to try free of charge on the free tier model for SAP Business Technology Platform (SAP BTP). Sign up today to be among the first to gain hands-on experience. To learn more, please read the blog post “Achieving Hyperautomation with SAP Process Automation ”. Or watch the keynote of season 02 of our Hyperautomation community series:

We recommend existing SAP Workflow Management or SAP Intelligent Robotic Process Automation customers to move to SAP Process Automation and benefit from a no code development experience, additional workflow management and task automation capabilities, and access to a growing number of new pre-built content.

For more information on SAP Process Automation, please refer to the following sources: