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susan.martin, who  Director of the Global SAP Certification program, gave this webcast today as part of the SAP Education Enablement & Certification Webinar Series

If you missed today's webcast, consider joining this webcast on July 15 Learn about the State of SAP Certification in this Upcoming SAP Mentor Monday Webcast

Figure 1: Source: SAP

Sue said the SAP certification program has been around since the mid-90’s

She said they are working to enhance certification program

They want SAP certification to be a reliable benchmark for customers.

Figure 2: Source: SAP

Figure 2 shows SAP has been changing the certification program in the last 2-3 years

They have moved emphasis from production /function feature to role-based – not about what you know, it’s about what you can do

Professional level was introduced 3 years ago

Customers looking for a benchmark at a professional level – more experienced people who have 3+ years of experience, work independently, and mentor those in the team.

They offer 300 different exams in 9 core languages

Figure 3: Source: SAP

Certification council includes SAP mentors, user groups and partners

They want to enhance professional level exam questions and different exam question types

They are In the middle of transformation phase 3  - need to increase test security

Phase 3 includes a credential management platform

Figure 4: Source: SAP

Figure 4 covers how SAP obtains feedback for SAP certification.

Sue said they have a Design Thinking workshop coming up soon

Figure 5: Source: SAP

Figure 5 shows the results of a User Group survey to  find out where are the pain points

400 customers have responded

80% of customers who responded say it is important to have employees certified

The survey showed it is important to check credentials – and right now there is not a consistent way to do that.

Figure 6: Source: SAP

Today being certified didn’t bring extra benefits.

SAP is rolling out a Credential manager which is a hosted solution.

Pilot rollout is planned in NA UK ANZ in Q3, the rest by end of year

Figure 7: Source: SAP

Figure 7 shows you can decide if you want to appear in the registry

SAP plans to offer a way to publish certification to employer, customer – an e-mail endorsed by SAP

Figure 8: Source: SAP

Figure 8 shows SAP will be piloting crowd authoring portal where you can submit exam questions with rewards to allow you to build points

Sue says to watch SCN for announcements

Figure 9: Source: SAP

Figure 9 shows what they are doing to build the workforce, including the US Army veterans program


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