Solution Manager September Update

[former_member184896]

Global Run SAP Partner Summit co-located with the SAP Enterprise Support Summit

As I will be attending the above summit this month's update will be brief! This will be a chance to catch-up on the future of SAP's support model and Life-cycle Management Processes. I will be reporting back on the upcoming innovations over the next few months. You can follow on Twitter #RunSAP13.

News and Featured Content fromSCN:

• SAP TechEd 2013 ALM Sessions - TechEd is fast approaching and will be held in Las Vegas again this year October 21-25. If you can't make it the you can watch replays here. There will be 62 ALM related sessions - ALM Sessions Catalog.
• SAP Solution Manager - ITIL Pink verified!SAP is the first and currently only vendor awarded in all 15 certifiable ITIL processes of the Pink Elephant’s PinkVERIFY ITIL v2011 edition certification.
• New key figures: Analyzing/monitoring exceptions during Period End Closing– In order to speed up the Period End Closing (PEC) and to avoid additional, unnecessary tasks during PEC it is a good idea to check for exceptions on a daily basis (via Business Process Analytics or Business Process Monitoring in SAP Solution Manager) and resolve exceptions as soon as they occur.

Solution Manager Maintenance:

A Reminder that Solman 7.0 or below maintenance expires at the end of 2013. There is no extended maintenance available so it is a good idea to start planning for an upgrade to 7.1 now to ensure continued maintenance support. Please note with the release of SP09/10 in Q4 many of the main EGI’s are not being run.

• Solman 7.0 Mainstream Maintenance ends Q4 2013 (7.1 will be supported for 6 years)
• Support Pack 9/10 is scheduled for release in Sep/Oct (see Solution Manager Roadmap).
  • Integration of eProjects
  • Solution Documentation – process step variants
  • New CTS infrastructure
  • EHP Scope and Effort Analyzer
  • TAO for CRM
• Support Pack 11 target date is Q1 2014
  • Standard Regression Testing (START) SP 11

Free EGI’s - Schedule for September:

• Online schedule for Expert Guided Implementation sessions
• Online schedule for Meet the Expert sessions

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Setup & Upgrade your SAP Solution Manager

• Solution Manager Basic Configuration 7.1 – 16^th July to 20^th
• SAP BusinessObjects BI 4 - 9^th to 13^th Sep
• Technical Upgrade of SAP Solution Manager to 7.1 – 2^nd to 6^th Sep

Tool & Process Setup on SAP Solution Manager 7.1

• Configuration Validation – 17^th to 19^th Sep
• Data Volume Management: Methodology and Infrastructure – 9^th to 13th Sep
• Enablement of SAP Enterprise Mobility – 2^nd to 6^th Sep
• Incident, Problem and Request Management for VAR’s – 9^th to 13^th Sep
• Job Scheduling Management – 16^th 20^th Sep
• SAP HANA: Database Administration and Operations – 23^rd to 27^th Sep
• System Consolidation & Rollout of Country Versions – 2^nd to 4^th Sep
• Test Management I: SAP Test Workbench – 9^th to 11^th Sep

Guided Self Service Execution (Also run as an EGI on below dates):

• Performance Optimization (PERF) - 2^nd to 6^th Sep
• SQL Statement Tuning (SQL) – 16^th to 20^th Sep
• Security Optimization Service (SOS) – 23^rd to 27^th Sep

Meet the Experts (1 hour presentations with Q&A)

• The SAP Support Portal Demo – 10^th Sep

Schedule for October:

Tool & Process Setup on SAP Solution Manager 7.1

• Custom Development Management Cockpit – 14^th to 17^th Oct
• Custom Code Quality and Clones – 21^st to 23^rd Oct

Guided Self Service Execution (Also run as an EGI on below dates):

• Data Volume Management (DVM) – 28^th1^th Oct
• SQL Statement Tuning (SQL) – 7^th to 11^th Oct

Meet the Experts (1 hour presentations with Q&A)

• The SAP Support Portal Demo – 15^th Oct
• Secure Your SAP HANA Implementation, Premium Support Engagement – 9^th Oct
• Support Essentials – What a Customer COE should know about Message Processing – 16^th Oct
• SAP Solution Manager SP10 Work Center Overview – 15^th Oct