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This was an ASUG webcast from last week given by SAP's Dr. Thomas Reiss

Source: SAP


The legal disclaimer applies as everything in the future is subject to change.

Figure 2: Source: SAP

One UX is key

User centricity is important for user adoption and success

Focus on the web usage

Focus on consistent UX for desktop, tablet and phone

Classic web applications in S4 area that they follow Fiori design

Looking at native mobile experiences

Context awareness

Figure 3: Source: SAP

Fiori is the design

Have technologies and tools to help developers

Figure 4: Source: SAP

Design - support inclusion

Principles same as 2014

Practices - user research

More than one design language

Web - UI5 web components

2 design languages for mobile - iOS and Android

Planned Mobile Start


Figure 5: Source: SAP

Started in 2013 for casual user

2019 Fiori 3 design

Figure 6: Source: SAP

Core set of user experience aspects

Figure 7: Source: SAP

Examples from products

Figure 8: Source: SAP

Had one long home page

Put tiles in groups

Don't put all apps on home page; only important ones; still access via search

Figure 9: Source: SAP

Spaces - 2 more levels of flexibility

More than one page

Space corresponds to a role

Figure 10: Source: SAP

Flat tiles in 2105 and later this year with S/4HANA on premise

Figure 11: Source: SAP

Move to spaces




Figure 12: Source: SAP

Intelligent - proactive for user

Achieve more with less effort

Secret is automation

How do it - guide user, natural language, work better and faster

Guide user

With AI need to understand what can be automated

Where can you augment?

Fiori provides guidelines, AI interaction patterns

Figure 13: Source: SAP


Proactive - system will proactively pull information from other areas for task

Reactive - trigger is external

Situation handling supports into one pattern

Figure 14: Source: SAP

If something goes wrong - notification, or recommendation, ranking (special kind of suggestion),

Matching - for finance, payments to invoices

If user takes same recommendation, can automate

Figure 15: Source: SAP

Procurement example

Rank list, most promising materials, explanation popover

Figure 16: Source: SAP

Recently introduced

Details of error

Customer can configure the related actions

Figure 17: Source: SAP

Central Entry Point is available now with content federation




Figure 18: Source: SAP

Planned for this week for S/4HANA Cloud 2108

Figure 19: Source: SAP

Quick tour for Fiori Launchpad for the first time you logon

Coming this week for S/4HANA Cloud 2108

Figure 20: Source: SAP

Planned situation page for describing issue and proposals

Figure 21: Source: SAP

Investing in central entry point

SAP Task center - one place to look at

Figure 22: Source: SAP

Planned in a couple of months

Integrated with S/4HANA, planned integration with other solutions

One places to access native apps; not required to logon to the launchpad

Figure 23: Source: SAP

Widgets supported

Native notifications

Support for clip apps, sidebars

Figure 24: Source: SAP

Co-existence with classic Uis

Figure 25: Source: SAP

Strategy - seamless device support

Figure 26: Source: SAP

White circles are the future direction

Figure 27: Source: SAP

Later this year, plan to deliver templates for operational purchaser and cost center owner for chatbots

Create your own chatbot

Figure 28: Source: SAP

Similar design to copilot



Q: Do we have any limit to tiles to home page?  Is there a benchmark?

A: Recommendations - on a certain page not have more than 50; if more, performance gets worse

User research; see that many users only use 4-5 applications

Just provide apps they typically use

Can add via personalization


Q: Will spaces be available for on premise Fiori?

A: Will be available 1809 and upward

Use FES to hook up to business suite systems


Q: When will Fiori 3 be available for S/4HANA on premise

A: 2020 release


Q: Any integration SAP gui and Fiori

A: Integration runs via launchpad


Q: Is development needed for situation handling?

A: Situations are built in to S/4HANA; configuration can be used

Looking at doing adaptations to use case


Q: Can we enable launchpad service for BW/4HANA?

A: at the moment no, could launch a URL

Deep integration is not available

Legal Disclaimer:

Source: SAP

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