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Former Member


SAP Business Workflow is a tool for the automation of the business process, consisting of sequence of steps, tasks or event.

One similar example to workflow is the automated lines in the manufacturing industry with station points or loading points.

You can arrange and manage the dependency of tasks. Users can be sent notification for the task waiting in the SAP inbox for approval or action. Users can be informed of milestones in the process.

By automating the process, you free the users from having to know what to do when. Work items are sent to the participants notifying them of what they have to do, and a single click on the notification calls the correct transaction and navigates to the relevant screen.

WebFlow is the internet functionality of SAP Business Workflow.


Organizational Plan:  to manage the hierarchy of reporting and message flow

Workflow Builder: To generate the Workflow. The Workflow Builder provides a graphical view of the workflow definition.


Business Workplace: SAP Inbox

Role Resolution


Organizational Plan

-  Organizational Unit (a functional unit in your enterprise)

-  Position (Represents a post)

-  Job (classifications of functions in an enterprise)

-  Staff Assignments/Assignment of User-id’s

Standard Task

-  Task (A description of an activity)

Workflow Builder

- Overview

- Step types

- Tasks

- Messages


- Triggering Events

- Terminating Events


- The scenario starts when an employee fills out a request for leave.

- The filled-out form is then automatically sent to that employee’s supervisor.

- If the supervisor rejects the application, the employee is informed and asked to decide whether he/she wants to re-submit the application or withdraw it completely.

- If the employee decides to revise the application, the form is forwarded to his/her inbox for re-submit.

- If the supervisor approves the request, the employee is informed and the workflow can end.


1. Define Organization Plan  (T-code PPOCE)

2. Create Workflow template: (T-code PFTC_INS) to create a basic template of workflow,

(T-code SWDD) to build the workflow in the workflow builder

3. Define 1st task  (T-code PFTC_INS) (Create notification of


4. Add activity > first task in the workflow

5. 1st Test in SAP Inbox (T-code SBWP)

6. Define 2nd task  (Check notification of absence)

7. Add activity > second task in workflow

8. 2nd Test

9. Integrate User Decision for Re-submit

10. 3rd Test

11. Define 3rd task  (Revise notification of absence)

12. Add activity > third task to the workflow

13. Add 4th Customer Task (Send Notification for approval of leave)


Step1: Define Organization Plan or Orgn. Unit (Tcode PPOCE)

Step 2:a: Create Workflow Template (T-code PFTC_INS)

Using Tcode PFTC_INS you can create workflow template and tasks also. This take you to the Task: Maintain.

In the Task type field, choose the Workflow template for Workflow Template.

For Creating tasks: Choose Standard Task in the Task type field.

Step2:b: View the workflow in T-code SWDD (Workflow Builder)

In the middle we have overview graphic/flow-chart. And on the right side on the bottom we have various small buttons/icons called step types. This we can drag and drop and insert into our worflow. We will be using the first step type which is like the play button called activity for our Step 3: Create Notification of Absence.

Step3:   Define 1st task  (Create notification of absence)   

Go to the T-code PFTC_INS : Tasks: Maintain

Choose Standard Task in the Task type field.

Give the following values and Save the task. On saving it will give a code Id: like 99500654

Name: Form_created

Abbr: create_form

Work Item Text: vik_notif_absence-create


Method:  CREATE

Checkbox Synchronous object method, Object method with dialog checked.

Step 4: Add activity > first task  in workflow                                                                                                                                                                                                                                       

Add the Step: Activity to your workflow. in place of undefined step.

We have created Task TS99500654 separately using PFTC_INS.

Note the checkbox Advance with Immediate dialog. This means that the work item of the workflow is made available for processing immediately. The user who starts the workflow is also one of the recipients of this first work item. This is the case here because you entered the container element _WF_Initiator as the agent in the step definition.

Note the Binding button. The binding  _WI_ObjectId -> &ABSENCEFORM& has been automatically defined here by the system. This binding ensures that the reference to the notification of absence created is not only known in this task, but also in the workflow.

Now the Workflow Builder screen looks like

Step 5:   1st Test in SAP Inbox (T-code SBWP)

When the workflow runs it creates work items which are like e-mails in the SAP Inbox. When it is executed it calls the respective task or transaction screen with the correct data.

Execute your workflow:

The notification of absence form is displayed.

Do not make any entries and do Not Save. Instead, choose Cancel.

You have now started the workflow but canceled the processing of its first step.

Your workflow inbox now contains one work item for processing. This is the work item for creating a notification of absence, the processing of which you canceled previously. You have to select your work item with the subject as the work item text you have given.

Select the work item, and choose execute (F8).

You return to the Create notification of absence screen where the notification of absence form is displayed. Fill out the form and choose Save. The work item disappears from your workflow inbox.

Step 6:   Define 2nd Customer task  (Check notification of absence)

This form formabsenc-create you created before will now be sent to supervisor for approval using the object formabsenc-approve object.

Create another task using PFTC_INS:

Note the checkbox Confirm end of processing.

Step 7:   Add activity > second task in worflow

Include Task: Check Notification of Absence in the Workflow. We have Task code as TS99500545.

Check the binding properties

We need to create the Approver variable in the workflow container. (left side – bottom, you will see a menu option Workflow container– <double click to create>)

Make the following entries for object &Approver&: Element: Approver, Name: Approver, Description: Approver of the absence request, Reference table: WFSYST, Reference field: AGENT.

and use the object &absenceform& already there.

For Agents Choose Position. Select your position by the name you have created in the organization. You can note down the id of your position from your organization (Tcode – PPOCE) as S50001707. (Don’t provide S in the text field).

We can also implement deadline in activities using Latest end, Requested Start, Latest start, Requested end. For e.g. If the superior has not made the decision about the leave request, the requester should be notified. Once the deadline (for e.g. latest end) passes, a work item for missed deadlines appears in your Business Workplace notifying you of the missed deadline.

Now, You will see that two branches are now inserted in your workflow definition for the two marked outcomes Approved and Rejected.

Step 8:   2nd Test

Choose execute the workflow. You go to the screen Create Notification of Absence.

When the workflow is started, the work item for creating the notification of absence is provided to you directly for processing. This is because of advancing with immediate dialog. You were introduced to this in the first test. Fill out the form and choose Save.

You now go to the screen of Business Workplace > Inbox through the user-id of superior/supervisor (head).

The work items for you to process are displayed with their work item texts and certain other attributes.

Select your work item for checking the notification of absence and Choose execute.

Either reject or approve the request. Notice the two buttons Approve and Reject.

Step 9:   Integrate User Decision for Re-submit

You can see that check Notification has two branches – Approved, Rejected. We will be adding a user decision to the outcome Rejected. With the user decision, the requester can decide to revise and resubmit the leave request if the head of department/supervisor rejects it.

Add the step type : User decision to the workflow. 

Now your workflow looks like

Step 10: Third Test

Again execute your workflow. Fill out the Form and Save it. The work item will disappear from your inbox.

As a superior: Reject the application.

If the request is not approved, the next step in the workflow definition is the user decision. The requester (&WF_INITIATOR&) was entered as the agent for the step. The decision is therefore offered to you again as the requester.

There will be two options: Revise request or Withdraw request.

If you choose Revise request, that should take you to the re-submit form. That is our next step.

Step 11: Define 3rd Customer task  (Revise notification of absence) and add to undefined step at outcome - Revise after the user decision.


In the binding give


In the Agents > expression give  &_WF_INITIATOR& in the field.

Step 13: Add 4th Customer Task (Send Notification)

You have created a complete workflow template with which a notification of absence can be created,  approved and revised.

Now you will insert a step in the workflow definition that sends a notification to the requester after the request has been approved.

Choose Step "Send mail". Drag it to the Undefined Step after the outcome approved of the step Check notification of absence.

Choose Recipient type – Organizational object,

Choose Agents > Expression Choose &_WF_INITIATOR&.

Enter the subject – < Leave Approved >.

Enter the mail text –  < Dear Colleague, your leave was approved. >

Choose Enter. You will be asked for the name and abbreviation of a task. Fill up the fields.

Other features that can be used in this example:

Integrate Step: Until loop to the workflow,

Adding Container Operations which sets the value of flag,

Modify Customer Tasks (Confirm end of processing),

Implement deadlines in activities.

Other types of step types which can be used in the workflow are Activity, Process Control, Condition, User decision, Document from template, Container operation, Event creator, Multiple condition, Fork,  Undefined step, Loop (Until), Wait step, Loop(While).

For more information, visit SAP Workflow - help homepage.


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