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The UX Innovation Summit attendees.

Recently, I attended the UX Innovation Summit, an SAP Community event hosted by Mindset Consulting at WeWork Galaxy, Bengaluru, on May 20th. This event was an exciting culmination of professionals from the SAP community for a day of knowledge-sharing and collaboration. This much-anticipated event provided a platform for attendees to delve into the latest trends and advancements in UX innovation. With multiple technical tracks and esteemed keynote speakers, the summit was a  platform for inspiration and learning. Let's take a closer look at the highlights of the day.

Keynote Session

The event kicked off with an inspiring keynote address delivered by Parvathy Sankar, Managing Director, Mindset Consulting, LLC, Uma Rani, Head of Private Cloud Products at SAP, and Mrudula Sreekanth, COO & Head of UX Research at PeepalDesign. Given their extensive experience in UX innovation, they shared valuable insights on the importance of delivering exceptional experiences in the digital era, emphasized the significance of user-centric design, and encouraged attendees to push the boundaries of what is possible.

Track Highlights:

The UX Innovation Summit offered attendees four tracks, each dedicated to exploring different aspects of UX innovation, Demos track, and Hands-on sessions.

Track 1: Design Thinking:

The Design Thinking track started with an introduction to Design Thinking titled "Design Thinking 101 | What, How and Why," conducted by Parvathy Sankar and Kamalika Bhar of Mindset Consulting. This session provided attendees with a comprehensive overview of the design thinking methodology, highlighting its significance in fostering a human-centered approach to problem-solving.

Design Thinking 101

A hands-on workshop led by Nandeesha M, Senior UX Designer at SAP, allowed participants to implement design thinking principles. Through real-life case studies, Nandeesha showcased the power of empathy and collaboration in driving successful UX outcomes.

Track 2: S/4HANA :

Track 2 focused on S/4HANA, a leading Enterprise Resource Planning (ERP) solution. Leena Khatri, Suneet A., and Juhi Kulshreshtha delivered a session on ‘Delivering a Great User Experience in SAP S/4HANA’. The agenda covered SAP's UX design evolution, including the Best Practice Fiori Guidelines and SAP's UX strategy. It also explored customization guidelines, UX innovations in S/4HANA, and best practices for UX enablement. The future outlook section discussed upcoming trends and advancements in SAP's UX strategy and offerings. Attendees gained valuable insights into optimizing user experiences within the S/4HANA platform.

Juhi Kulshreshtha and Parvathy Sankar from Mindset Consulting also shared their expertise in exploring the top innovations offered by S/4HANA.The agenda focuses on the S/4HANA Innovation Timeline. Their session highlighted the latest advancements and best practices for leveraging the platform to drive business success. It includes examples of business innovations, efficiency enhancements, insights, integrations, and user experience improvements. The agenda concludes with a future outlook, discussing potential advancements and trends in S/4HANA innovation. 

Furthermore, Ganesh Kashyap from Mindset Consulting led a session on efficient warehouse management techniques, providing attendees with valuable insights into stockroom management.

Track 3: Business Technology Platform (BTP):

Dedicated to the Business Technology Platform, Track 3 featured informative sessions from the Mindset team, delivered by Amrit Mohapatro and Ravi Kant Ranjan. They explored the key features of SAP Build WorkZone Advanced Edition, offering attendees a deeper understanding of the platform's capabilities.

Tushar Jain, Vinita Sangtani, and Rtr Priyanka V presented a working demo of SAP Build Process Automation, showcasing how automation can enhance efficiency in UX innovation projects.

Deepika Parmar and Maulik Parekh introduced attendees to the SAP Business Accelerator Hub, providing valuable insights on accelerating innovation within their organizations.

Track 4: :

Technology Track

The Technology track featured notable speakers who shared their expertise on various topics related to SAP technologies. Rajeev Gollapudi from SAP discussed the SAP BTP Strategy and Overview, providing attendees with an in-depth understanding of the platform's strategic direction.


Krishna Kishor Kammaje from ConvergentIS presented "Choosing between Fiori Elements and Freestyle: What, Why and How?" This session offered valuable guidance on selecting the right approach for UX design within the SAP ecosystem.

Ajit Kumar Panda from SAP concluded the track with a session on SAP BTP Reference Architectures with hyperscalers, exploring the architecture options available when working with hyperscale cloud providers.

Demo Sessions and Hands-On Workshops:

In addition to the informative sessions, the UX Innovation Summit featured an exciting range of demo sessions and hands-on workshops, providing attendees with practical insights and interactive experiences.

Kritika Hebbali from Mindset Consulting conducted a demo session on "Build Process Automation," showcasing how automation can streamline and optimize UX design processes. With a use case, one can automate candidate recruitment. Attendees gained valuable knowledge on leveraging automation tools to enhance project efficiency and productivity.

Abhimanyu Das, also from Mindset Consulting, presented a demo session on "SAP BTP Mobile Services." This session explored the capabilities of SAP BTP Mobile Services.

Ganesh Kashyap V., a senior member of the Mindset Consulting team, led a demo session on "Plant Maintenance Apps." Attendees discovered innovative approaches to plant maintenance, exploring how you can streamline your work order processing time, resulting in increased savings and productivity.

Ranjeet Kumar from SAP delivered an insightful session on "The All New Extended Situation Handling," showcasing the latest advancements in handling complex situations within the SAP ecosystem. Attendees gained valuable knowledge on leveraging this extended functionality to manage critical scenarios effectively.

Amrit Mohapatro and Pooja Musai from Mindset Consulting presented a demo session on "Material Movement." This session gave attendees practical insights into optimizing material movement processes, enhancing inventory management, and improving overall supply chain efficiency.

Mahesh Palavalli facilitated a hands-on workshop titled "Enable Category Management with Google BigQuery and SAP Datasphere." Attendees had the opportunity to engage in a practical session, exploring how integrating Google BigQuery and SAP Datasphere can empower organizations to drive effective category management strategies.

These demo sessions and hands-on workshops added another layer of practicality and interactivity to the UX Innovation Summit, allowing attendees to gain valuable insights and experience the potential of various technologies and solutions firsthand.

Closing Session: "Delivering Experience":

Delivering Experience

The event's closing session emphasized bridging the gap between technology and user experiences, inspiring participants to drive meaningful organizational transformations. 


The UX Innovation Summit organized by Mindset Consulting at WeWork Galaxy, Bengaluru. was an extraordinary event that brought together the SAP community for a day of knowledge sharing, immersive experiences, and collaboration. The diverse tracks, encompassing design thinking, S/4HANA, Business Technology Platform, technology advancements, and engaging demo sessions, provided attendees with a comprehensive understanding of UX innovation. The summit served as a testament to the power of collaboration and knowledge sharing in advancing UX innovation within the SAP community.

For those who couldn't attend, don't worry! We will be sharing highlights from the summit. Keep an eye on our social media channels and our website for updates.

Once again, thank you for participating in the UX Innovation Summit. Together, we are shaping the future of user experience in the SAP community. We look forward to seeing you at future events!
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