Technology Blogs by Members
Explore a vibrant mix of technical expertise, industry insights, and tech buzz in member blogs covering SAP products, technology, and events. Get in the mix!
Showing results for 
Search instead for 
Did you mean: 
How can you change/delete user preferences for widgets MyMessages at ITSM homepage?
(SolMan 7.1 SP9 and newer)

This concerns the following widgets (see view cluster AIC_VC_MYMSG)

  • MyIncidentsAssignedToMeSOLMANPRO

  • MyIncidentsForDispatchingSOLMANDSPTCH

  • MyIncidentsForProcessingByMeSOLMANREQU

  • MyIncidentsReportedByMeSOLMANREQU

  • MyMessagesReportedByMyOrg

and there filter values:

  • Processor

  • Team

  • Message Type

  • Status

  • Maximum Number of Results

In addition to post ITSM assignment block with maximum number of results too high, these filter values are stored in table DSWPUSERPREFS for a specific user and not in BSPC_DL_PERSSTOR:

You can edit this entries directly with transaction SE16:
(example for widget My Messages - For Dispatching)

Kind regards
Labels in this area