Technology Blogs by Members
Explore a vibrant mix of technical expertise, industry insights, and tech buzz in member blogs covering SAP products, technology, and events. Get in the mix!
cancel
Showing results for 
Search instead for 
Did you mean: 
Former Member
0 Kudos
1,395

We have CRYSTAL REPORTS running on our development systems - but are having issues installing the RUNTIME to our PRODUCTION servers.


Any help/support will be much appreciated. The following outlines the issue:-


1. Logged on as a user with administrator privileges

2. right click on file c:\software\CRRuntime_64bit_13_0_6.msi,

3. then select install from menu

4. the install program gives the following:- "an error occurred attempting to create the directory: c:\inetpub\wwwroot"

5. if I delete the directory (or rename it) - and click "retry" button on the

installer, then I get error "the installer has insufficient privileges to access the directory c:\inetpub\wwwroot.

The installation cannot continue. Please log on as administrator or contact your administrator."

6. If I use windows explorer (as the same user who's running the install), I have full access to this folder, all permissions, read, write, delete...

7. If I run the 32-bit package, then I get the same issue

1 Comment
Labels in this area