Technology Blogs by Members
Explore a vibrant mix of technical expertise, industry insights, and tech buzz in member blogs covering SAP products, technology, and events. Get in the mix!
Showing results for 
Search instead for 
Did you mean: 
Every license in SAC comes with a cost, thus the user ids need to be effectively utilized especially for the practice tenant and training tenants where the users are created for short period of time for a POC or hands on pertaining to a training and the users login to the tenant on need basis like ones in couple of months, in such scenarios the users stay within the landscape occupying the license and without utilizing the tenant effectively.

In Such scenarios dashboard that provides the readymade information of inactive users over a particular period of time is very handy and SAP has provided the dashboard perfectly serving the purpose.

The idea is to find out the inactive users and release the id's after a certain interval of inactivity, this would allow new user ids to be created after removing the inactive one.

Thanks to SAP, it provides an out of the box dashboard available in SAC with name System Overview

Below are the steps on how to use it along with what other information available as part of the Analytical Application dashboard.

However, this blog only covers the step by step on how to find inactive user using the sap delivered analytical dashboard.

Path for the dashboard (analytical application)

Log on to SAC > Files > System > Common > SAC Content >System Overview

Below is the dashboard name (Analytical Application)


Click on the analytical application dashboard, the below screen appears. Click on the Run Analytic Application.







There are many pages namely Home, Authorization, Security, Dependencies, Usage, Content.


To find the inactive users, click on to the Authorization page.

The authorization page shows the available users, not logged in and Inactive.

Clicking on the numbers or the numeric values on the tiles shows more details.

One can play around and set the filters and there is much more functionality.

If we scroll down there is a tab for Users/Teams/Roles. Here we can see the details of the Never Logged on user and the Offset Monthly Inactive.



Click on Never Logged on to get the list of SAC users that have never logged on to SAC tenant since the time the id is created. For timer interval use Offset Monthly Inactive i.e., it shows since how many months is the user inactive or since how many months the user has not logged into SAC tenant. This information will help the relevant team to decide if the user id has to be released or not.


The below snapshot provides the time of offset for 6,9,12,15,18, and 24 months.


As stated above rest of the pages in the dashboard also provide some useful information. The idea of this document is not to train someone on the dashboard but just to guide the standard functionality available within SAC to find the useful information w.r.t the system.

This is a step-by-step process to find out the inactive users in the tenant.


Please share your feedback and thoughts and i will be happy to help incase of any queries or inputs you might have.

Also please follow so that you can get to read more of blogs published by me in future.

Keep learning and keep sharing by using various SAP channels

(, post and answer questions (, and read other posts on the topic (


Labels in this area