Diagnostics Agents Verifications Post #solman installation

[Lluis]

Diagnostics Agents Verifications Post SAP Solution Manager installation

Hello, to continue with the intention to create a index (main post) of verification that help us to check errors while and after a Solution Manager Installation, now is time for Diagnostics agents verifications; what do you need to check after a solution manager installation to avoid problem while setup diferent solman scenarios ?

Index:

Connections	Diagnostics Agents	Authorizations	BI/BW	CRM
Own Jobs	Central Correction Note	Saprouter	Services SICF	SLD/LMDB
Solution Manager	SP Components status	Communication ports	java stack	System LandScape
VAR

Solman Experts Useful Content:

prakhar_saxena -> Upgrade Roadmap -> links

prakhar_saxena -> Diagnostic Agent Compatibility

Diagnostics agents checks:

ID	verification	sap note	Description
1	Check that al agents are on the last release	1365123	you can check current release of instaled agent quickly in file "dev_smdagent" in DAA folder
2	Check the agent configuration parameters from RCA workcenter using the option "diagnostic self check"	help.sap.com	RCA is setup automatically after you finish system preparation and basic configuration, if you found problems on "diagnostic self check" then you have a problem on diagnostic agent installation
3	Check if you can open the link for manage managed system diagnostics agents		link
4	Check the release of saphostagent and upgrade it to the last release and/or SP, remember that: "SAPOSCOOL is no longer avairable with SAP kernel as from 7.10"		SAP NOTE:  1309499  – hardware capacity analysis in SAP Services SAP NOTE:  1031096  – Installing Package SAPHOSTAGENT
5	Is Willy Introscope HostAgent application installed on managed system inside diagnostic agent core ?	797147	help.sap.com link
6	Check if you can access to Wily Introscope Enterprise Manager and it is running	797147	help.sap.com lynk
7	Since 1st of October, 2012, SAP JVM 4 is the only supported JDK on this release. See SAP Note 1708967 for details.	1708967	only infomration
8	Check if ISAGENT component and LMSERVICES is on the last release,	1793553	that is to prevent some problems about sap early watch grey
9	Check table "E2E_RESOURCES" to avoid CPU overload		that is not only for diagnostic agents but is for avoid some headhaches
10	Is diagnostic agent using saprouter ? check saprouter dev_trace and log file	saprouter	Remember that Diagnostic agent can use without any problem a remote connection trough saprouter, but if you do the same with wily intro-scope saphostagentyou will have a lot of connection problems.
11	Check agents logs	770853	1.- Increase the trace level 2.- check logs on: Goto: Agent Administration - > Agent Log Viewer for SMDSystem.*.log and SMDAgentApplication.*.log.
12	If we have some problem with diagnostics after all of that is ok, we have to create a support message as indicated on that support note	1076573	Remenber to use that component "SV-SMG-DIA"

Related information from scn forum contributors and friends 😉

• Reducing the install time of an SMD agent >link< by bxiv

Additional information:

• The main knolwdgement center about diagnostics functionality http://service.sap.com/diagnostics
• Diagnostics Agent Troubleshooting Guide ( big pdf one )
• Steps to recover administrator user of java stack ( Remember to make a backaup before to follow that proces )

1. StopServer.bat


2. sdm jstartup "mode=standalone"


3. sdm changepassword "newpassword=sidadm555"


4. sdm jstartup "mode=integrated"


5. StartServer.bat

• Useful link to check diagnostic configuration

	Formatted link	Description
	http://<SMD host>:<Java HTTP port
	http://<SMD host>:<Java HTTP port>/sap/monitoring/ComponentInfo	To check software component information of the java system
	http://hostname:5x000/utl/UsageTypesInfo	to check usage types
	http://hostname:80xx/webview http://hostname:80xx/workstation	Access to Wily Enterprisse Manager

• Diagnostic Agent Compatibility at PAM:

Index:

Connections	Diagnostics Agents	Authorizations	BI/BW	CRM
Own Jobs	Central Correction Note	Saprouter	Services SICF	SLD/LMDB
Solution Manager	SP Components status	Communication ports	java stack	System LandScape
VAR

Hope that table can help you when found any diagnostic agent installation and/or configuration problems inside your system landscape within solution manager.

Best Regards,

Luis