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In Sap Solution Manager create the Specific-Customer Application Components is really easy, you can use the SPRO Activity SOLMAN_SD_APPC_CSPEC.

But the problem is when we want to use Specific-Customer Application Component during the creation of the ticket from Managed enviroments.

In old system, I always use SE81 to create the custom component list, but from 2010, SE81 is not more supported,Note 1467304 - SE81 (Component hierarchy): Maintenance no longer possible

Until SAP don't release a new functionality to force the managed environment, read the Component Application list from Sap Solution Manager, you can use the following workaround.

  • Prepare the system

You need to create a prefix for the new components, to do that, you need to run the Report SBMCV000 in SA38.3.pngCreate a new Prefix and execute4.pngAfter the program run , you will see the confirmation in the bottom of the screen.5.png

  • Create the Specific-Customer Application Component

Run Transaction SBACH02,  The system will be ask if you want to edit in enhancement mode, select "Yes".

Screen Shot 2013-04-19 at 10.23.14 AM.png

Click in "New" to create a new Enhancement ID.

Screen Shot 2013-04-19 at 10.23.41 AM.png

Write the new Enhancement ID and SAVE.

Screen Shot 2013-04-19 at 10.25.26 AM.png

The system will you ask the Package where you want to save the enhancement, (You can use the "Local Object" option if you don't want to transport this enhancement).
Screen Shot 2013-04-19 at 10.26.04 AM.png

Now you will se the list of standard Application components coming with SAP,

Screen Shot 2013-04-19 at 10.26.26 AM.png

Select the SAP App and click on "Insert Nodes as Subnodes" Icon.Screen Shot 2013-04-19 at 10.26.43 AM.png

Click in New, and then "Without Namespace" button.Screen Shot 2013-04-19 at 10.27.07 AM.png

Now you need to type the Short Text Description, and the Component ID (Remember to use ZZ to identify clearly your company components).Screen Shot 2013-04-19 at 10.29.23 AM.png

Now you have a new entry in the Application Hierarchy Tree, I recommend to put all the new specific-customer Application components inside this Component.

this will be the Master App Component for your company.

Screen Shot 2013-04-19 at 10.29.39 AM.png

To create new components entries, select ZZ and click on "Insert Nodes as Subnodes" Icon. there you can create a new Customer Components,

Remember to always define the Component ID starting with ZZ* (This will help you during the support Determination definition).Screen Shot 2013-04-19 at 10.30.20 AM.png

Now you can see the tree with your new ZZ-LG Component.
Screen Shot 2013-04-19 at 10.30.28 AM.png

Now you can test our modification, create a new Support Message from the Help Menu.

Screen Shot 2013-04-19 at 10.32.08 AM.png

Then you need to open the Selection button.

Screen Shot 2013-04-19 at 10.31.56 AM copy.png

You will se the list of Application Components, including the Specific Customer Components created few minutes ago.Screen Shot 2013-04-19 at 10.31.45 AM.png

If you select the component, SAP will bring the Code directly to the Create message pop-up.Screen Shot 2013-04-19 at 10.31.56 AM.png


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