coffee machine 4.0 & expert on demand (IoT/M2M/Industry 4.0/Wearable Glass Technologies)

[JK]

looking for use cases of wearables, m2m or iot?

the following presentation was shown on teched:

the device: a connected coffeemachine with SIM card

All data of the coffeemachine is pushed to a cloud (in our case IOT Platform with Hana Database), and we are able to create realtime-dashboards including predictive values which are calculated by hana on-the-fly.

in case of an alert, a service request is generated in the sap erp backend system, dispatched and pushed to the Tablet of a service technician (including all Data on location, involved devices/equipments, spare parts etc)

once the technician arrives on-site, he can use a wearable/glass so he has his hands free to fix the machine. On the Glass, 2 apps are installed:

a) 3D-Video Animation of the Instruction/Reparation Manuals created with SAP Visual Enterprise (from the manufactors CAD Graphics)

b) Video Conferencing Solution Vidia: call of an 'Export on Demand' who seats in a remote location and sees through the wearables camera what happens on-site, he's able to communicate, show additional documents and give valuable tipps

at the end, a missing spare part is printed from the CAD Model on a 3D Printer

Overview of the Scenario:

see all items life in action as shown in teched berlin 2014: 

http://events.sap.com/teched/en/mobile/session/13830

whats next??

i am thinking of combining the data with weather history & forecast data, predictive maintenance scenarios or a small robot bringing me coffee

what do you think?