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Digital transformation can be traced backed to the late 1990s as Y2K issues propelled organizations toward process optimization and automation. With the emergence of Artificial Intelligence (AI), Machine Learning and cloud technologies, mid-size enterprises increasingly began to adopt innovative, intelligent solutions to strategically transform core business functions.

Process Optimization and Automation is less about replacing the repetitive process and more about reimagining and reengineering a process to apply techniques that actually improve the overall process. Organizations will differentiate themselves with invaluable toolsets through Process Optimization and Automation. There are tools that capture unstructured information to process invoices for partners, clients and vendors; or the AI-based Google app that prepares a bill of materials and estimates the charges of a repair to a vehicle involved in a crash based on a simple picture are just two examples of ways automation can improve a business function. From startups to large companies like Google, IBM, Amazon and Microsoft, businesses are focusing on identifying pain points and solving these through Process Optimization and Automation.

Many organizations have standard processes using similar tools. Yet, with new innovations, these tools can be redesigned to not only automate an organization’s standard processes but incorporate tasks within the organization’s ecosystem that support and optimize the process ultimately adding value to the overall business function.

Robotic Process Automation (RPA) brings the optimum solution to incorporate technology solutions into the toolset. Let us take the example, of the oil and gas company that periodically monitors and checks over 25,000 miles of pipeline. This hazardous procedure requires physical inspection of the pipelines to generate a report. Human involvement invariably leads to accidents, and this would lead to the loss of over 30 lives per year. By removing the human element and utilizing an AI platform to collect footage of the pipelines with video surveillance and static cameras or drones the process can be fully automated and save numerous lives. Through the refining and reengineering of processes, RPA is deployed to simplify and differentiate a business function enhancing the value it brings to the organization

3-Step, Effective Strategy to Process Optimization utilizing Robotic Process Automation (RPA)


Enabling RPA within any organization is a journey.


STEP 1: Understand the Process and Ecosystem. The first approach starts with understanding the business process and related ecosystem to identify the relevant, best-of-breed, intelligent tools available to augment the SAP ERP process.

STEP 2: Enhance the Platform. Utilizing SAP’s Tools-as-a-Service (TaaS), Microexcel will augment your existing platform to reengineer the process with enhancements fully automating the process.

STEP 3: Empower Intelligent Enterprise. Microexcel, an SAP partner, uses Optimal Solutions, Defined Governance and Process Optimization to Empower Intelligent Enterprise to work smarter.

RPA is not limited to cost reduction and elimination of manual processes. It adds significant value by optimizing processes. It enhances efficiency, helps to highlight employee effort, and can even save lives when used in certain environments. Automation is the only way forward and businesses must concentrate on building intelligent enterprises that have the competencies to adopt and adapt to the ever-changing technology landscape while meeting rising customer demand.

How has your experience been with automation? What are the challenges you faced? Do share your feedback in the comments below.
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