SNP Capacity view - Wrong Capacity consumption

[Former Member]

Dear All,

Our client facing this critical issue..

In our scenario we have SNP and PPDS are using for planning, issue is related SNP Capacity view..

PPDS orders (firmed planned order, process orders) are not reflecting properly in SNP Capacity view , issues are we can put it into two category

Category 1

We are running PPDS planning run for 3 week , at every Wednesday , after the PPDS planning run, if you check in PPDS DS board or Resource utilization report, we can see the resource are consumed say 87%, but when we you check the same in SNP Capacity view you may see only 60% or like, from the detailed analysis it came to know that some of the products are reflecting in SNP Capacity view, this is only with PPDS planned order or process orders , SNP planned orders are consumed properly in SNP Capacity view (this analyzed with respect to deployment view, (PPDS order also reflecting properly in Deployment view) ( Production confirmed)) because of this wrong data user not able to take proper decision from SNP Capacity view.

Category 2

Scenario is same as previous one, here some time later (say for example next day) some of the products are reflecting in SNP Capacity view. This occurring randomly.

Can any one guide me , what would be the reason for this

From our end we done following activities

1)analyzed the master data didn't find any issue

2) Constancy check done for LiveCache and Planning area

Thanks in advance

Sunny

[former_member717176]

Have you recently applied any support packs?

[Former Member]

No , we are currently in Service pack 13.