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SAP EWM RF with Screen Personas - Viewpoint functionality

simonweber
Explorer
0 Kudos
763

Hello Community,

To make the EWM RF screens look good, we use screen personas.

There are some screens that are completely overloaded. Our idea was to put the less important fields for the process in a second ‘detail’ screen so that you can look them up if necessary. We wanted to realise the whole thing with the Viewpoint function, but unfortunately this doesn't work!

I can create the virtual screen but I can't select it afterwards (nothing happens when I click on the Switch  button).

simonweber_0-1724789659176.png

If I try the whole thing with a normal transaction (e.g. Migo), it works perfectly.

Is it possible that this function does not work in the EWM RF environment or is there something special to consider? Unfortunately, I could not find any note or blog entry on this.

We use Screen Personas SP18 with the Mobgui (webgui) Service. The health check shows no red flags.

I am grateful for any tips.

Best regards Simon

 

 

 

simonweber
Explorer
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Tamas_Hoznek
Product and Topic Expert
Product and Topic Expert

We released note 3517231 to correct the reported problem.

simonweber
Explorer
0 Kudos

Hello tamas_hoznek, since we implemented this note, we have problems with many screens.

For many screens, but not all, the unmodified screen is displayed. As soon as we click ctrl+Shift+F1 or go into edit mode, the customized/adopted screen is presented.

Fore a better understanding I added the Gif below.

ScreenPersonasEWMRF.gif

Is this a known issue or should I open a ticket?

Best Regards

Simon

Tamas_Hoznek
Product and Topic Expert
Product and Topic Expert
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This is not a known issue. Please try removing (compressing) the undo history for the flavor and also clear the flavor cache, then re-test. If the problem is still present, then create a support incident and provide access to the system with instructions how to reproduce the problem.
simonweber
Explorer
0 Kudos

Hi tamas_hoznek, , sorry I was on vacation, so my feedback is a little late.

I have done the cleanup (compressing and deleting undo history). This has no effect. I have also tried a new flavor. I have the same problem there too. The problem only occurred after I implemented the note 3517231. On another S/4 system, on which the note is not implemented, I do not have this behavior.

Best Regards Simon

Tamas_Hoznek
Product and Topic Expert
Product and Topic Expert
0 Kudos
In this case, as suggested earlier, the next step should be a support incident and providing access to the system to reproduce the problem.
Tamas_Hoznek
Product and Topic Expert
Product and Topic Expert
Hi Simon, I replied with a solution to your incident. Basically, there is a workaround to avoid the problem which comes from the new caching mechanism in SP18 for EWM RFUI screens, that targets performance improvement. Such flavors include a very high number of changes, which the new method caches to improve performance, but this mechanism relies upon certain APIs that are only present in S/4HANA 2023. Your system is 2022, so in certain scenarios this caching will produce the described problem. The solution is to artificially disable caching in such cases, by adding an onAfterRefresh script action performing a dummy change. Such a dynamic change will fix the issue.