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Rate Determination Error for Transportation Zone

diwakar_06
Associate
Associate
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Hi All, i have a requirement to get the rates based on the Source Location to Transportation Zone of Destination Location.

I have maintained the Rate Table with Source Location with Transportation Zone of Dest Location . Please find the screenshots.

I have maintained the Destination Location in the Transportation Zone as well. But when i am creating the FO , i am getting the below error - Rate Determination failed for line item 20 , Res Base ROOT , agreement XXXXXX.

Please find the config/error screen shots. Kindly help me on this .TZ_Error1.pngTZ_ChCal2.pngTZ_Rate3.pngTZ_Rate4.pngTZ_Zone5.png

Advanced thanks for your help.

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Narender_khatri
Explorer
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Hi Diwakar,

Your setup looks OK and it should work fine. Can you check if the location is assigned multiple zones?

narendras_khatri_0-1708543955574.pngnarendras_khatri_1-1708543978963.pngnarendras_khatri_2-1708544005233.pngnarendras_khatri_3-1708544147092.png

Ideally it should also not be an issue but sometimes this causes 'confusion' for the charge engine especially when rates are maintained for these multiple zones.

best,

narender

diwakar_06
Associate
Associate
0 Kudos
Thanks Narender for your reply. Config wise all ok. There is a code correction suggested by the SAP for this error . 3308454 - Scale value not determined for zones in Calculation rules tab. Once Implement it worked fine . Thanks