FSM connector settings to achieve integration between FSM ,SAP Service cloud and S4 Hana on Premise

[pooja_navelkar]

Hello All,

We have requirement to connect SAP FSM with SAP Service Cloud and S4Hana On Premise system. SAP has provided standard integration packages for both integration, FSM- C4C and FSM-S4. But as per the standard integration documents , FSM connector is to be enabled and configured with different integration type and URL in both integration packages. For S4 integration-Integration type S4 OP,URL of S4 integration package iflow For C4C integration-Integration type C4C,URL of C4C integration package iflow In FSM for one company we can only setup one FSM connector with one integration type at a time.Do we need to create 2 different companies for this? How do we achieve this integration where we need to connect all 3 systems- FSM ,Service cloud and S4 using the iflows provided by SAP?

Thanks in Advance,

Pooja

[former_member603452]

Dear All,

Facing the similar situation as above discussed , do we have a way out

service order from S4 to which object should it integrate with if service call from FSM is integrate with Service Cloud

Regards

Waseem