Down payments for Service Item Cat. Serv.(S4HANA Public Cloud)

[namdeo]

Hi

1. The client is using down payments(DB1) for item category group CBOR. So when the client created an order with the material having item category group CBOR. In Item Category column CB1 pop up & client changes the item category to DB1.

2.The client wants to give down payments for item category group SERV, however I am not to add DB1

In this case do we need to create new entry for OR/SERV/CB1 so that DB1 can be picked similarly to the print screen mentioned for CBOR.

Kindly Advice

[GeovanaLettnin]

Added SAP S/4HANA Cloud for Service, Please remove other tags.

[DequanXu]

Hello,

According to the error message, the settings in your system does not permit you to do it. You can check in the configurations in the item category group SERV for possible reasons. 

The following 2 sources may help you better understand how to configure the item category group:

1. Important Item Categories to Know for SAP S/4HANA Sales in SAP S/4HANA On'Prem

Even though this is for On Premise, it is also applicable to SAP S/4HANA Cloud Public Edition. 

2. Item category & item category group

Warm regards,

Dequan Xu