Distance calculation in FSM

[S0022883867]

Dear Colleagues; Does anyone know how to perform the BR to be able to calculate the distance in an activity considering the starting point of the technician to the customer's address

[jenni_wellenreich]

Dear Alexandra,
please have a look at the sample rule:
"SAMPLE - Notify customer with expected time of technician's arrival (ETA)"

In section "variables" it is defined, how equipment address and technician are selected.
After this, you can define action "Calculate Distance" in the following way:

Best Regards,
Jenni