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Dispute Case:UDM_Dispute Attach document

former_member228901
Participant
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Dear All

We want to attach document to dispute case. We know attachment function available when someone open the dispute case from inbox but in this way only a person who is assigned as processor can assign the document to dispute case. But if someone other than processor wants to assign any document from UDM_Dispute.

Thanks and Best Regards

Farhan Qaiser

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Hi Farhan,

Complementing Marks answer, the assignment of documents is not restricted to processors.

As an alternative to the option of adding documents to the linked objects, you can go to 'Service for object' and add attachments there.

Best regards,

Cristobal.

Answers (1)

Answers (1)

Former Member
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Are you asking how to add an excel spreadsheet into a dispute or something like that?

It is fairly simple,

This is done via linked objects.

In the other folder, you can add attachments.

There is config to be defined for the file type i.e. pdf, or xls.

Document types for Attachments for Dispute cases is the config task.