Supply Chain Management Blogs by SAP
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Former Member
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if a carrier logs on to the SAP TM collaboration portal and either does not see any content at all, or not the expected content, this may have one of the following root causes:

  1. If no content is displayed at all, or even an error message, the required Gateway services may not have been setup properly. Read this post for more information: jan.rumig/blog/2015/08/14/how-to-setup-of-the-gateway-services
  2. If the work centers are displayed, but not the expected documents, the following should be checked:

If all of the above criteria is met, carriers should be able to find their respective documents in the SAP TM collaboration portal.