Supply Chain Management Blogs by SAP
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Yes, since TM 8.0 a pretty flexible GIS integration framework is used to get distances from external systems. So imagine you want to use real street distances for planning your tours including scheduling, and a different distance for charge calculation based on your contracts. A huge problem before TM 8.0, now pretty easy to handle (including standard buffering, housekeeping, and stuff like that) . Check the GIS Integration White Paper for more details (attached to note