Email notification for integration error in SAP Business Network for Logistics

[RavishShettyR]

Introduction

SAP Business Network for logistics provides capabilities of freight tendering, subcontracting, settlement, tracking and dock appointment scheduling by connecting business partners in the network. The document exchange to customer’s on-premises system and to business partners external system is managed within the network. Users can view the integration logs via the Manage Integration Log App.

To simplify monitoring by customers and business partners, email notification feature for integration errors can be configured. This document details the steps to configure email notification.

 

Steps to configure Email Notification

Login to your SAP Business Network for Logistics tenant and click on the Manage Notification Settings App

Select the scenario Integration error and enable on-event notification

Navigate back to the home screen and open the Define User settings app.

 

Maintain your Email ID and enable the Integration Error check box and save.

With above settings, email notification is enabled. SAP Business Network for logistics will send hourly emails if there are any integration that is escalated or failed.

Below is an example screen shot of the email that you will receive post configuring email notification.

 

Summary

By following the steps mentioned above, hourly email notification is sent to configured email Id. It is important that these errors are addressed by viewing the error info and taking proper action. If the errors are not due to missed configuration or not due to incorrect data, report the error to SAP via the incident to component SBN-LBN-INT.