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service purchase order line item is different from SRM to ECC

former_member1362181
Participant
0 Kudos

Hi All,

Kindly gudie me on below issue:

SRM Version : SRM 7.02 EHP2

Scnario : Extend Classic Scnario.

Service purchase order got created from SOCO. It is replicated to ECC. This purchase order has 5 line items in SRM.

line items 1,2,3 & 5 got replicated to ECC successfully.

But line item 4 has different price in  ECC. As i have checked ECC PO, it has sub services which are not there is SRM PO. And also number of line items in both systems is same. but SRM PO 4th line item is differently appearing in ECC with a different price. it has sub services.

Purchaser simply converted shopping cart to PO without adding any sub lines . these sub lines are not there in SRM either at SC or PO level.

Then system how come it captured these sub services in ECC for a specific line item

Kindly guide me.

Thanks,

Viswanath.

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wendy_xu
Advisor
Advisor
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Hi Viswanath,

It seems to me item 4 is a service item. Could you please check in SRM side whether it is true?

You may take a look at the field "PRODUCT_TYPE" of item 4 in table BBP_PDIGP in transaction BBP_PD. If so, then ECC PO item will be created a service item and a sub service line, because this is how service PO looks like in ECC. In SRM, we don't support hierarchy in PO, so the service item will only be added in the format of a 'flat' service.

Regards,
Wendy

former_member1362181
Participant
0 Kudos

Hi Wendy,

Thanks for your response.

All items are service items. But only one line  has sub lines in ECC. And user calming that  while converting PO  from SOCO she dint create any sub lines.

So how I will  catch 4th line item has sub lines in SRM perspective?? Will it at shopping cart level ?

or system is taking automatically depends on description or some other condition ? 

Kindly provide some inputs.

Thanks,

Viswanath.

wendy_xu
Advisor
Advisor
0 Kudos

Hi Viswanath,

Do you mind sharing two screenshots, one is ECC PO item 4 and the other one is SRM PO item 4, to show this problem?

Regards,
Wendy

former_member1362181
Participant
0 Kudos

Hi Wendy,

Please check attached document for screen shots.

Original PO  has 12 times, 11th item have problem as I mentioned.

  1. SRM PO -> it has total 12 items. As I mentioned 11th item has problem , Value of this is 300.

2.  ECC PO: all 12 items got replicated successful but 11th item has the problem as I mentioned.

3. 

Below one is the screen shot of 11 th item from ECC side which is showing it has sub lines.