SC approval - email to approver

[Former Member]

Hi,

I have created a shopping cart and ordered it. It has gone for approval and I can find it in the approver's worklist too. However, an email is supposed to be triggered to the approver with the link and this is not happening.

I checked the emailid in the approver user settings. Is there any other configuration I need to check or do?

Please, help me with this.

Many Thanks

Saravanan.

[khan_voyalpadusman · Accepted solution]

check customizing at the following path

transaction SPRO -->

Supplier Relationship Management ---> SRM Server --->

Cross Applicatin Basic Settings --->

define recipient of notifications

and also ensure ---> program RSWUWFMLEC is run as background job ---> always...

[Former Member · Accepted solution]

Thanks Usman. I have checked the SPRO entry and the approver is marked to recieve an email for Approving the SC.

When I check entries in SOST I do not find an entry for the shopping cart that I created. If there is an entry then it can be a problem with the batch processing but I am not very sure of what the problem can be when there is no entry at all in SOST.

Could there be any other settings missing?

Thanks & Regards

Saravanan.

[khan_voyalpadusman · Accepted solution]

is the report i have mentioned earlier ---> is scheduled to run?

report -> RSWUWFMLEC sends the mails-> in SRM..

if the report is run correctly --> then the mails should be coming correctly.

[Former Member]

Hi

Which SRM version are you using ?

Please go through this ->

The report RSWUWFMLEC is used to send out emails to approvers. In case of line item based approval each approver should see the line items he is responsible for.

However, he does not see any line items of the shopping cart or sees items he's not assigned to.

Note 1133122 RSWUWFMLEC: Sometimes some Emails are missing

Note 903724 - RSWUWFMLEC sends email with wrong or without any line items

Note 983693 RSWUWFMLEC repeatedly sends mails

Note 909863 RSWUWFMLEC - unexpected, incorrect recipients

Note 1044096 RSWUWFMLEC: Wrong Emails and/or Bad Performance

Note 1032232 RSWUWFMLEC: Mails are delayed

Note 967343 RSWUWFMLEC: One E-mail per User - E-mails not sent

Note 933592 RSWUWFMLEC sends mails to excluded approvers

Note 858091 program RSWUWFMLEC sends email with all line items

Hope this will help. Do let me know.

Regards

- Atul