RZ20 Transaction

[Former Member]

Where is the alert text stored in the database table for

all the shopping carts thats has errors.

Please share if anyone has worked on the same....

[Former Member]

Thanks for ur valuable input can u guide me how to configure for the alert texts in RZ20 to be emailed directed to the respective requesters of the Shopping Cart userid mailbox.

I know in RZ21 Method definition CCMS_OnAlert_Email

Auto-reaction method can be set and then in the parameter tab the SENDER,RECIPIENT,RECIPIENT-TYPEID can be set. But what are the other settings thats needs to be done so that the whenever there is alert message coming in RZ20 the email is automatically shooted to the requester id stating the reason for the Shopping Basket to have errored out.

[mani_sreedharala]

I not sure whether you are talking about the CCMS Monitor sets or the Alert Management.

If it is related to ALERT Management then the ALERT Texts were maintained in the transaction ALRTCATDEF.Here select the corresponding ALERT Category and navigate to the Long and Short text tab. In this tab the message is maintained and at runtime the message will be generated by filling the message parameters from the container values(Container Tab).

If it is related to CCMS monitor sets then the answer is as follows.

1.Goto the transaction SWE2 Event Linkage.

2.Here the corresponding workflow will be triggered based upon the status and inturn create the ALERT by using the the Receiver function module SALRT_CREATE_VIA_EVENT in the evert linkage defnition and the ALERT Texts were prepared programatically by the container values from the workflow.

Hope your requirement is met.

Regards,

Mani

Message was edited by: Mani Sreedharala

Message was edited by: Mani Sreedharala