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REJECTED ITEM STATUS IS DISPLAYED WRONGLY

Former Member
0 Kudos

Hello All,

We are running on SRM 4.0 (Classic scenario).My query is that after the Shopping cart goes for approval and if the SC contains 2 line items out fo which 1 is rejected for which teh Requestor accepts the changes,however after that when the requestor goes and checks the status (through the details button) at the Item level(Not at the SC level) and goes in the follow on documents link for that particular item whcih is rejected by the manager,the status is shown as approved(i.e. may be the Overall status of SC). Here ,now how can I get the status in the follow on doc link for the rejected Item as REJECTED instead of APPROVED?

Regards,

Disha.

Regards,

Deepti.

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi Disha,

We had the same problem. There are a few OSS notes out for this issue - I'm not sure which one actually fixed the problem but it'll probably be worth checking them all out:

#417014

#425212

#884625

Regards,

Paula

Former Member
0 Kudos

Hi Paula,

Note 884625 describes something related.But if I am doing the Approval online ????

regards,

Disha.

Former Member
0 Kudos

Hi Disha,

We had a problem with both offline and online rejections. This note 884625 fixed the online problem.

Regards,

Paula.