Hi Sourcing Experts,
We have a multi level Contract Approval Workflow. It has two approval steps . This is working perfectly fine. Now the business has come up with a requirement saying if we jump any approval step, then we have to put a comment/reason for that. Is there any way to achieve this. Do I have to develop another workflow or it can be handled through the customization.
Adding on to what Baski has already mentioned, please be informed that if you do NOT add any approvers in a particular step then that step is auto approved.
Based on this you can choose to write to an extension field (called Reason) and as Baski mentioned - this should be done in the post script for that step.
Also, If by skipping an approval step you mean just pushing the document to some other phase by skipping over an approval phase then you can write a PrePhaseChange script to achieve what you have in mind.
There are no configurations around this. You have to change the xpdl file attached. You may have to work on your XPDL post script to perform this. Note: Changing workflow defnition will not affect the documents that are already in workflow...
btw, do you plan to show this information in some extension text fields or in workflow history view?