Paid status not updating to supplier portal

[former_member728232]

Dear Team,

We are facing an issue with invoice status update where paid status is not getting updated against invoice. Even we have done all the configuration as mentioned in CIG Configuration guide.

And we have run Program :- "ARBCIG_INVOICESTATUS_EXPORT", But its no picking any entries such as "Posted invoice & Paid Invoice".

So let us know what need to be done.

Thanks & Regards, Hemanshu Chopade.

[former_member132328]

There was a very similar question posted on the community. Please refer to it and see if it resolves your issue.

https://answers.sap.com/questions/13355456/reconcile-invoice-status-not-updating-arbcig-invoi.html

[robertkuhn]

Hi Hemanshu, we are facing the same issue. Have you resolved this issue?

Thanks

[Prem_Tracz]

Robert, after updating parameters in the configuration they were able to resolve the issue.

See more here:

https://answers.sap.com/questions/13343029/dsn-invoice-status-update-arbcig-invoicestatus-exp.html

[Prem_Tracz]

Hello,

ARBCIG_INVOICESTATUS_EXPORT supports vanilla/standard SAP setup only.

If there are customisations around invoicing of your customer, standard export may not pick up invoices to send them to ERP. Your best bet is to try debug what filter is causing invoices to not be picked up and fix the problem.

[former_member728232]

Hi Trusha,

The link you provided does not resolve our issue.

If you have any alternate for above then kindly share your thought.

Thanks & regards,

Hemanshu Chopade