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Line numbering and Item numbering in SRM 7 for shopping carts.

Former Member
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We are on SRM 7.1.

The issue we are facing is when a shopping cart has multiple service

items and one of the service lines is deleted and the cart is ordered

the item numbering for the shopping cart lines is different in the item

overview screen in shopping cart transaction as well as sourcing and

workload reassignment.

For example,

- If you create an Item for your SC. This would be Item 1 - line 1.

- You now create another Item for your SC. This would be Item 2 - line


- Then, you add a new line item, which is Item 3 - line 3.

- Now you delete the second Item (line 2)

  • Since we do not show the deleted items, you will only see 2 items,

however there are 3 lines in buffer.

- After you save the cart, front end will display two items, which

have line number 1 and 2.

- However, item number will be stored as number 1 and 3, since these

are the sequential records created in buffer.

In sourcing cockpit, workload distribution and POWL, item number is


In shopping cart screen, line number is displayed.

This difference in numbering for line number and item number due to the standard design of SRM 7 is creating a lot of confusion among buyers in our organization.

Has anyone come across this issue?

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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This is the Standard behaviour in earlier verison of SRM also.

If you create 3 line item and delete one line item deleted line item will not appear

and the line item will be 10 and 30.

In SRM 7.0 you can limit the no of rows for a shopping cart there is a new option.

Go to the right hand side of the shopping cart screen click setting you can adjust the line item to 5 or2.

Std row will be displayed as 10 line items as per the product.

Please explain clearly what is your problem


G.Ganesh Kumar

Former Member
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Hi Ganesh,

You are right.I checked in our SRM 5 system and the same buffering issue exists.

I thought this was a SRM 7 design issue.

However is there a way we can display the item # instead of the line # in Sourcing so that there is no confusion for buyers when they try converting carts into PO?

The confusion for buyers happen because they have access to MONITOR SHOPPING CART trasnaction and there they see the actual item #'s for the cart lines i.e.

Line 1

Line 2

Line 3

Howveer whne the cart is dispalyed in SOURCING,it is displayed with the line # 's i.e.

Line 1

Line 3

Line 4

*because when creating cart line 2 was deleted.

Any suggestions on how we can imprve the visibilyty of the line #'s for the carts in sourcing?

Former Member
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As i told this is Std SRM Functionality.

You can do one thing if the client agrees.

in the shopping cart screen add a new column next to the line item

Case 1 - No line item is deleted

Line item Zline item

10 1

20 2

30 3

40 4

Case 2 -Line item 20 is deleted

Line item Z line item

10 1

30 2

40 3

zline item has to key in by the user

Remember while deleting the line by the user he has to check the Zline item numbering

You have to add this new line item in the sourcing

screen also.

Check whether this soulution works

(or) convenience the client that they have remember the line item


G.Ganesh Kumar

Former Member
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Please have a look at notes 1520876, 1509278, 1462603, 1549597, 1596230 and 1457290 to correct the numbering of line items in SC.