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Instant email to the user when the Shopping cart is approved

Former Member
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Hello to All(experts),

When a SC has been approved, a workflow event is triggered that puts the shopping cart in approver's inbox(SRM and Outlook). The approver may ot may not approve the SC immediatlely, so the requester has no idea when the shopping cart is actually approved unless he/she continuelly monitors the SC status, or the approver imforms the requester when the shopping cart has been approved.

Is it possible to send instant email to the requestor's inbox when the SC has been approved???

Please let me know which which bit of WF to be changed. We are in SRM 5.0 and EBP 4.0 using extended classic scenario.

regards,

Uma.

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Answers (1)

Answers (1)

yann_bouillut
Active Contributor
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Hi Uma,

There is a configuration that let you define who (requester, approver) is notified when SC is refused, accepted and so on.

Table is bbpc_wf_mailsend.

Configuration path : SRM --> Cross Apllication Basic settings --> Sap business Workflow-> Define recipient of notification

Kind regards,

Yann