DSN & ERP-Initiated Invoice - not visible to Supplier

[FerrariT]

Dear Team.

In my situation I have: PO, Confirmation, ASN, Receipt, up and running.

I had configured "ERP-Initiated Invoice" and "Invoice Status Update".

Invoice and Invoice Status are visible at AN Buyer account (inbox -> Invoice).

But unfortunately nothing is visible to Supplier (Standard Account).

PO remain in status receipt.

Any suggestion ?

Please Help !

Thanks in advance !

Terry.

[Prem_Tracz]

Hi Terry,

I found out that there may be an entitlement missing for you account called:

"Ensure private ID credentials on copy documents originating from CIG"

I have enabled it for you just now - try to re-run your tests by posting new documents

Regards,

Prem

[FerrariT]

Many many many thanks .. now, finally, it works.

I was losing all hope !

Thanks a lot.

Terry.

[hiroshi_p_fujiwara]

Hi Prem,

May I know where did you enable it? I'm encountering the same issue and also at my wits end.haha Thank you in advance.

Regards,

Hiroshi Fujiwara

[Prem_Tracz]

Hi Hiroshi,

You cannot enable it yourself - you need to ask SAP Services or support to do it.

If this is for DSN - you can also send a request to dsn4partners@sap.com