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Cannot display Shopping cart. Error "Object or set with GUID 00000000000000000000000000000000 does not exist"

Former Member
0 Kudos

Hi SRM Guru,

On the portal, I am able to create Shopping cart and follow-on documents (PR) and able to Print review as well. But when I display created Shopping cart, it comes with the error: "Object or set with GUID 00000000000000000000000000000000 does not exist".

I checked the below details but they did not help:

- Number ranges

- Define Backend System for Product Category ans attribute BSA in Org structure (however I don't think it's related).

- BP inconsistency and SAP note 1034607 (however I don't think it's related).

Can anyone give me a clue?

Thanks,

Hung

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wendy_xu
Active Participant
0 Kudos

Hi Hung,

Recently I met several similar issues that during OBN navigation document GUID is lost. And it could be resolved by an EP note 2021994. The issue may happen to SCs or other documents, i,e. Auctions, RFx. So you may check your system whether its EP-RUNTIME is below the patches mentioned by this note and try to upgrade it.

Hope this could help you.

Regards,
Wendy

Former Member
0 Kudos

Hi Wendy,

Thanks a lot. My issue has been solved with your suggestion.

Regards,

Hung