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This blog post is the beginning of a small series. We are still in the middle of a development, so many observations are a snapshot. Since the crisis continues the full extent of the COVID-19 related supply chain disruptions remains to be seen.

To give it a start let me summarize a bit the disruptions that are already known and predicted:

As seen in these posts, social distancing rules, isolation measures and full shutdowns in production plants affect Service and Manufacturing industries alike. Global trade volume is already showing a decline. Consumer behavior changes based on the new living and financial reality consumers find themselves in.

However, change in this regard does not always necessarily mean decline. The demand in medical supplies and consumer goods for example are not surprisingly at a record high. So whilst some industries like the tourism or automotive sector face steep declines in revenue, others struggle to keep up with customer demand whilst being faced with an uncertain supply situation.

In terms of investments of households and companies I have 3 observations out of the beforementioned facts:


  1. The situation per se restricts consumption since people could and sometimes cannot take advantage of many services (e.g. travel, restaurants) and hence purchases have been restricted to the absolute essential.

  2. Highly affected companies had to interrupt their business which led to a wave of layoffs. This restricted many people's available spending. Even people who were not directly affected felt uncertainty and therefore postponed none critical investments. Cars are a prime example for this point.

  3. The willingness for companies to invest fell as a result of the bleak outlook, which I can feel in my current role as well, as decisions and meetings are postponed.

Many of the effects on this for the supply chains, we will see only when the ripple down effect of changed demand hits. Some are becoming visible already as outlined in the articles mentioned above.

Even if the companies ramp up their business right now, Freight Rates for international transport did not decline and in some cases even rise, which puts additional strain on companies:

So what’s next?

As a result discussions and research are conducted on how modern Supply Chains need to be set-up  to continue operating in times of global crisis. Current research focuses on several key topics, as for example outlined in a McKinsey study on the topic or in university papers:

As a summary it can be said that current focus is on a four key drivers:

  1. Transparency:
    Know your suppliers, current stock values and logistics situation

  2. Planning:
    Based on the above transparency conduct continuous planning, based on updated supply, demand and capacity situations

  3. Risk mitigation
    by supplier diversification

  4. Collaboration:
    Engagement with all partners in your supply chain as directly (or should I say digitally?) as possible to overcome the current situation together

Whilst there are discussions on other impacts on the effects of globalization that hint on minimizing disruptions by more local sourcing and the benefits of re-shoring these movements are still only taking shape and it remains to be seen how they play out.

From an SAP perspective:

At SAP we aim to support our customers with offering immediate and more importantly free of charge help in accessing our Planning and networking solutions such as IBP for planning and Ariba for digitally reaching out to alternative suppliers. Find more information on these initiatives here.

These immediate offerings enable at least some measure of digital response to an already ongoing crisis and might mitigate some of the negative effects on logistics-heavy businesses.

As the current events play out, it will show how the business world will adapt to the learnings and the apparent need for digital solutions. For this, the long-term focus of SAP in connecting planning, transportation, warehousing and business partner networks could play a vital role in how companies rethink their digital supply chain execution processes. Hence, I can see SAPs strategy to include vital capabilities like warehousing and transportation into S/4HANA pay off, as it is now very transparent that a neglected digitalization in these areas leads to minimal resilience in case things have to change rapidly in order to keep up with current events.

I can say that these are really exciting times to work in the area of supply chain execution for a software company. Stay tuned for the updates to come.
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