Stay certified assessment - Re- Certification course does not extend validity of certification

[PaulW1]

Hey everyone,

i just got a new certification C_S4CFI and wanted to already extend the validity by doing the "stay certified assessment. I did the recommended course and completed the assessment in saplearninghub.plateau.com but the validity of my certification have not been extended. Its still valid only for one year, depending on my view in My Learning Certifications under manage certification.

Can you help me to extend the validity ?

Thanks for any help on this, 

Paul

[Margit_Wagner · Accepted solution]

Hi @PaulW1
In order to provide individual support please create a case in our ticket system
To help the support team to understand your query better, could you please provide the following information in your correspondence?

•            Detailed description of the issue
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Kind regards,
Margit