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Part 1 covered benefits of certification.  Part 2 covers changes to the SAP Certification Program and question & answer from the April 10th webcast on SAP Certification.

susan.martin , Global Director of SAP Certification, presented this webcast.  The transformation began in 2007, says Sue.

Figure 1: Source: SAP

SAP identified the three phases to go through to make certification more valuable to stakeholders.

Figure 2: Source: SAP

Transformation step 2 includes setting up the Certification & Enablement Influence Council, including SAP Mentors, industry analysts, lines of business, user groups, customer representatives and SAP global leads from partners.  Step 2 included awareness campaigns and launched professional exams.

Transformation phase 3 includes security testing, auditing and doing everything there.  Credential validity and validation is moving forward.

Figure 3: Source: SAP

Figure 3 shows the Certification Influence Council which meets 4 times a year, 2 times face to face. They help give market input, priorities from partner and customer perspective.

Figure 4: Source: SAP

There are task forces for subjects as shown in Figure 4.  Task forces help gain more awareness such as webinars.

Figure 5: Source: SAP

A leading requirement was lack of global ways of validating a credential.

This year SAP plans to launch a registry of certified professionals so a customer can search for certified resources (see Figure 5).

Figure 6: Source: SAP

Figure 6 shows the Credential Manager will include self-service scenarios for those who are certified.

Question & Answer

Q: Where can I find out more details about the topics that come up in the exams?

A: SAP training shop –

Q: Is there a professional level exam for Hana?

A: There is an application consultant professional exam for Hana, rolled out in December 2012

Q: How do I get official training material without training?  Can I buy it from SAP?

A: Contact your local SAP Education team – SAP does not give it away

Q: Where can people attend certification?

A: or contact SAP Education.  Certification test centers are in countries world wide

Q: Can we get sample certification exam questions?

A: Available in and see exam overview

Q: Being a certified consultant is always a good but how much assurance can you give a student to get a job after consultant?

A: Be careful about that – certification is one criteria, you are enhancing your value but it is not a job guarantee.  Customer experience, references, interview, academic qualification, hands-on  and it would depend on the employer.   SAP does not endorse idea of job guarantees; job guarantees can be misleading.

Q: Can you describe or outline what the difference between associate and professional in regards to pricing and process?

A: Pricing will vary from country to country.  Professional certification is somewhat more expensive than associate from an exam perspective but assume the professional  does not need the same level of training than an associate would. The process includes eligibility processes in India and China that look at your experience to take the exam.

Q: The importance and validity of S-User validity – what happens when you join another company?

A: The new platform – the S-User is attached to the employer.  From an employer and you move from one partner to the next is an example. At the moment you can contact SAP Education to merge your S-User.  When the Credential Manager platform is launched this will be a self-service scenario. Certification status is yours.

Stay tuned to this SCN space for more updates from SAP.