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SAP’s flagship event, SAPPHIRE NOW, returns this year as a virtual experience for sharing perspectives, innovation and inspiration for planning, navigating and achieving business success. Among the many topics of discussion, we’ll be exploring how continuous learning endures as a critical element in realizing objectives along a business’ journey to becoming an intelligent enterprise.

In PwC’s 23rd Annual Global CEO Survey, CEOs confirmed the business impact of prioritizing learning—the survey found that organizations with advanced upskilling programs saw 43% higher workforce productivity; 37% greater business growth; 51% greater innovation and accelerated digital transformation; and 35% reduction in skill gaps and mismatches. The LinkedIn Learning 2020 Workplace Learning report also indicated that investments in learning and development are increasing, with nearly two thirds of talent developers planning to spend 57% more on online learning programs globally year over year.

Read on to see how you can learn more about why continuous training and enablement matters across solutions and products at these SAPPHIRE NOW sessions.


Improving the SAP Customer Experience, June 9, 1:45 p.m. and 7:45 p.m. (CEST)

Learning is also a key feature of the customer experience with SAP, helping to drive success and positive business results. In our portfolio for continuous enablement, SAP offers more than 15 Learning Journeys for SAP Customer Experience solutions like Experience Management (XM), SAP Commerce Cloud and SAP Customer Data Cloud in addition to free SAP Customer Experience courses on openSAP.

For onboarding and enabling SAP Customer Experience users, SAP’s comprehensive digital adoption solution is available within the flow of work, allowing for contextual help and learning content in SAP Marketing Cloud and SAP Sales Cloud as well as customization of content. The SAP Learning Hub and its various editions also provide training to build and maintain skills for moving customer experience solutions to the cloud, along with opportunities for SAP Global Certification on the latest technologies.


Driving Value Through Procurement Solution Learning, June 22, 9:45 a.m. (CEST)

SAP aims to help improve business outcomes through procurement solutions. As part of this, SAP offers SAP Preferred Success, an insight-driven offering designed to provide prescriptive recommendations for guiding, optimizing and enhancing success in the cloud, including accelerating cloud adoption. The SAP Preferred Access Community is also available for users to explore exclusive content and networking opportunities to make their journey more successful.

To effectively build and continuously maintain employees’ skills regarding procurement, SAP also offers the SAP Learning Hub, edition for SAP Preferred Success and the edition for procurement and networks. With these, users can access more than 10 Learning Journeys for procurement solutions including SAP Ariba Contracts, SAP Ariba Supplier Management and SAP Ariba Sourcing as well as the SAP Live Access training system. A recent IDC report sponsored by SAP, “Game Changer: The Transformative Impact of Training,” found numerous benefits of having well-trained implementation team members for the SAP Ariba procurement solution, including:

  • 40% more contract licenses

  • 45% more sourcing licenses

  • 16% more supplier risk licenses

As staying current remains a pillar of SAP offerings, continuous learning opportunities will continue to be incorporated to support user success at every step of their journey.


To learn more about SAP Learning offerings and to register for SAPPHIRE NOW 2021, visit the SAPPHIRE NOW event page.