I recommend to access our Transitioning to SAP S/4HANA for Utilities learning journey.
Overview
This learning journey is designed to guide you through the transition to SAP S/4HANA for the Utilities industry. You'll explore the distinctive features of the SAP S/4HANA system, understand utilities processes, and engage with customer service operations. The course also covers the integration of artificial intelligence in optimizing business processes, using SAP Fiori for utility-based functions, asset management architecture, and the application of cloud solutions in the utilities sector. By the end of this course, you will have a comprehensive understanding of SAP S/4HANA's applications in the utilities industry, enabling you to harness its full potential for enhanced efficiency and customer engagement.
Learning objectives
- Identify the distinctive features of the SAP S/4HANA system and utilities processes.
- Utilize Customer Engagement functions effectively to improve customer service operations.
- Integrate Artificial Intelligence to optimize business processes within SAP S/4HANA Utilities.
- Employ SAP Fiori for enhanced utility-based functions.
- Understand and apply asset management (EAM) architecture within the utilities context
- Analyze and apply SAP Market Communication Architecture for utilities including cloud solutions.
Prerequisites
Pass all the quizzes and receive a digital badge
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Kind regards
Margit
