Contract Account in the object does not correspond to the Print Document present in the EMMA I011 error message

[Former Member]

In EMMALOG we are getting one error message “Closed Business Object ISUACCOUNT 25010… was not opened “.(EMMA-140)

This is causing the Invoice Outsort I011 clarification case to pick up the contract account in the object key which does not correspond to the print document present in the error message (EB-156).

Does anybody have faced this issue before. We need urgent help on this.

Regards,

Ankit

[william_eastman · Accepted solution]

Ankit:

Have you looked for notes yet?  There are some notes regarding message assignment for EMMA processing.  I would look at 1632733 - but check also for others.

regards,

bill.

[Former Member]

Hi Bill,

Will try to implement this note today in test system. Will let you know if it was able to resolve or not. I searched for some notes relevant to EMMA 140 error message or BPEM incorrect object key but was not able to find anything relevant.

Thanks for your help.

Regards,

Ankit

[Former Member]

Hi Bill,

Thanks for the note. It was able to resolve our issue. Somehow, I missed it while searching for notes.

Many thanks for our help.

Regards,

Ankit