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Product and Topic Expert
Product and Topic Expert
In mid-November we held the first virtual SAP Global Partner Utility Week in our history. Our customer-focused, virtual event was presented by SAP in close cooperation with our global industry partners EY, Atos, Accenture, Deloitte, and TCS. 

We were delighted to have had over 3900 registrants for this event, the interest was huge!

Each day had a theme with a focus on our core industry transformation priorities where each of the SAP Partners created an agenda in cooperation with us. During the sessions, attendees could hear customer presentations, get to know the solution offerings of our partners, see demos and presentations. All in all, an explosion of very interesting and varied sessions.

Get a brief overview of the sessions here:

  • Asset Day by EY on Nov. 16th, 2020

EY kicked-off the week during the "Asset Day" of our SAP Global Partner Utility week.

To face the energy transition requirements while coping with the impacts of the COVID-19 pandemic, Utility companies need to make their "asset system" more efficient, adaptable and resilient. In their session, EY presented their vision of the "Utilities network of the future" and how they supported clients to redefine their strategy and transform their operations to be ahead of the curve.

During this session, attendees heard how using intelligent automation and EY proprietary tools has accelerated Utilities’ SAP S/4HANA migration program and enabled them to become “intelligent asset enterprises”.

EY showcased several SAP-based EY solutions of particular relevance for network operators around fieldwork operations, predictive maintenance and regulatory reporting.

  • Energy & Markets Day by Atos on Nov. 17th, 2020

The second day focused on the transformation area "energy and markets". Atos, a leader in decarbonized digital services, shared some of the innovative experiences they are driving with Utility customers worldwide.

Attendees could learn how making SAP S/4HANA the heart of your digital core will enable deeper client engagement, new revenue streams, and slash deployment costs and time-to-market by as much as 50%. Atos demonstrated how they are helping Utility companies to achieve the digital agility needed to get close and stay close to customers.

Atos also showed how routine processes become opportunities for great customer experience - real-time intelligence, clear and accurate billing – are all possible now.

Customer presentation Netze BW (distributor form EnBW): Leveraging Machine Learning to Accelerate Utility Industry Digitalization


  • Customer Day by Accenture on Nov. 18th, 2020

On the third "customer day", Accenture presented the latest new energy consumer report and a conversation with a leading Utility company to explore the unprecedented changes occurring in the energy ecosystem.

The session shared ways these challenges can be addressed with cloud technologies, such as SAP Cloud for Utilities, and provided actionable insights to help energy companies successfully navigate the rapidly evolving terrain, reveal future value and business opportunities and execute at scale.

Accenture shared insightful demos around customer experience.

Customer presentation EDP:  An eCommerce approach for utilities


  • Service Day by Deloitte on Nov. 19th, 2020

From service transformation and scheduling to field enablement and asset optimization, Deloitte is helping Utility companies apply SAP solutions in innovative new ways to become even more efficient, effective, and service-oriented.

Deloitte showcased their co-innovations with SAP and a wide range of Utility clients, and shared practical insights that can help Utility companies accelerate and improve their own efforts to become a Kinetic Enterprise – one that is built to evolve at the pace of disruption.

Watch the session on demand to see a number of demos in the area of service transformation, field service management, asset optimzation.

Customer presentation: Service Transformation at City of San Diego Water


  • Innovations Technology Day by TCS on Nov. 20th, 2020

"Leveraging Innovative Technologies for driving New Business Streams in the Utilities Industry" was the focus topic of the fifth event  and last but not least event day. Attendees could listen to a keynote session by TCS.

This was followed by a case study presentation by Australia's leading energy company, AGL’s innovative and scalable battery solution. With this solution, AGL is not only ensuring a sustainable future for the country, but also putting the power back into the end-consumers.

Attendees learned about TCS's transformation solution for SAP S/4HANA, TCS Crystallus, a set of pre-configured industry and business solutions, helping enterprises succeed in their digital transformation initiatives by leveraging SAP solutions for digital core and intelligent technologies.

A panel discussion featured senior executives from a Utilities company sharing their insights on how they are leveraging  technology and innovation to drive new business models in the Utilities industry ... thus driving zero carbon journeys.


“Listen on demand” to our partner week sessions!


Some of the demos, our partner showed in the sessions, can be also find on our new SAP Partner Solutions for the Utilities Industry demo repository. Have a look at our new page and see demos from our partners complementing our utilities solution portfolio.


We would like to express our sincere thanks to our partners EY, ATOS, Accenture, Deloitte and TCS for their enthusiasm and contribution.