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Product and Topic Expert
Product and Topic Expert
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Tuesday, Oct. 27 at 9 AM Pacific / 12 Noon Eastern

Topic Utilities 3.0: Traditional IT in a Non-Traditional World

The buzz: Playing catch-up.

We can shop for anything and everything, chat and talk with friends and colleagues, watch TV and movies, and check our bank accounts – all on the Web.

But when it come to utility bills, why do so many of us still receive paper bills by snail mail and have to pay by check or phone?

Reality check: Utilities’ adoption of digital technologies lags behind retail, communications, and even government.

When will Utilities catch-up and get on board?

The experts speak.

Michael Shanko, CMS Energy: “If we don’t change, we don’t grow. If we don’t grow, we aren’t really living.” (Gail Sheehy)

Jill Feblowitz, IDC: “It is change, continuing change, inevitable change, that is the dominant factor in society today. No sensible decision can be made any longer without taking into account not only the world as it is, but the world as it will be.” (Isaac Asimov)

James McClelland, SAP: “The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man.” (George Bernard Shaw)

Join us for Utilities 3.0: Traditional IT in a Non-Traditional World.

Listen to the recording (60 minutes)>>

Featured Guests

Michael Shanko

Michael Shanko is a dynamic and diverse leader with over 15 years of experience in the utility sector. Michael has led several successful game-changing initiatives bringing innovation, automation and enhanced productivity across multiple verticals. Michael holds a Bachelors degree in management information systems, and possesses 20 years of IT and IT leadership experience. He currently leads Technology Strategy and Technology Management for Consumers Energy, Jackson, MI. Consumers Energy, focused on safe, excellent operations and providing an exceptional customer experience to every customer, every time, is currently deploying smart metering and smart grid technologies to further enhance th.....

Jill Feblowitz

Jill Feblowitz is a nationally recognized thought leader in the application of information technology to the business problems of the energy industry. As an analyst, her understanding of the needs of the industry is grounded over 25 years of experience working as an analyst consultant and in the field. Jill has consulted professionals in the energy industry – working with all levels from field workers, traders and engineers to C-Level executives – representing Information Technology and lines of business. As Vice President for IDC Energy Insights, Ms. Feblowitz manages a group of analysts that provide research-based advisory and consulting services that will enable energy executives in oil a.....

James McClelland

James McClelland is the Senior Global Director of SAP Utilities & Energy Industry Marketing. He was previously Regional CRM Sales Manager of North American Strategic Accounts at Oracle Corporation, and Senior Director of Solution Selling at Siebel Systems before it was acquired. Prior to 2000, James held management and executive positions with SAP Utilities in Asia Pacific and the Americas. Mr. McClelland has worked in the utilities industry for over 25 years managing industry applications and creating business strategy for utilities deregulation. He is a graduate of the University of Toronto, Canada, holds a degree in Business & Commerce, and currently resides in Dallas, Texas.

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